Rajesh Maharjan

Experience

• 

  IHG Hotels & Resorts

  Aug 2017 - Jun 2018

  Reservations Sales Agent

  - Responding to and managing all incoming calls, email, and online enquiries including both direct and agent enquiries and bookings- Data entry into reservations systems (Opera)- Upselling and optimising occupancy- Reconciliation of banking processes- Delegation of relevant position duties as deemed necessary by your Supervisor or Manager- Liaising with internal departments handling the highest delegates from around the world.- Conflict Management and Resolving problems.

• 

  APS

  Jun 2018 - Aug 2021

  Software Analyst

  - To provide ongoing post-sales support for Reckon Accountants Group clients, following completion of technical implementation. - Working with the internal teams including developers and technical analysts for high urgency matters.- Smoke Testing the newly released software and ensuring that all the functions.- Developing a closely acquainted relationship with the clients and providing all kinds of support possible.- Maintaining Knowledge Base for all the recurring issues.- Holding meetings for some Top Tier Clients on an ongoing basis to provide updates and future changes.- Organising and participating in fort-nightly held Team Meetings (JAM Sessions)- Attending Internal Trainings and Webinars for Personal Growth. Show less

• 

  Reckon

  Aug 2021 - now

  Helping Small Businesses manage their Finances/ AccountsEfficiency with affordable option

  • Senior Business Development Manager

    Nov 2022 - now

  • Business Development Manager

    Aug 2021 - now