RICHARD PEREZ

Experience

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  INFORMATICA HOY C.A.

  May 1996 - Dec 1996

  SUPPORT & MAINTENANCE TECHNICIAN

  Assembling, configuration and maintenance of personal computer systems and client support field technician. Software installation and configuration (MS-DOS, Windows 95, WINDOWS NT, Microsoft Office, other). LAN and PBX networks deployments.

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  STREET CENTER COMPUTACION C.A.

  Mar 1997 - May 1998

  Co Owner

  Development and implementation of marketing and sales strategies according to the company objectives and market tendencies. Direct relationship with suppliers and corporate clients. Sales and service/technical support teams management.

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  PRIDE - FORAMER DRILLING SERVICE

  Jun 1998 - Jul 1999

  Logistics Supervisor

  Planning and coordination with the field operations personnel and Operations Management about whole logistics related to the opportune personnel availability and material transport involved in the drilling process. Development and implementation of supervision and time control mechanisms for field personnel performance evaluation. Direct connection between field operations personnel and HHRR & OPERATIONS management. RAS connections design for remote operations sites.

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  CONATEL - Comision Nacional de Telecomunicaciones

  Jul 2000 - Sept 2000

  Telecom Projects Analyst

  Technical factibility analysis of new Telecommunications projects presented by local and international operator and service providers, including technologies like WLL, LMDS, EDGE, Wireless Fixed Telephony, Rural Public Telephony, Mobile Telephony and others.

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  Movilnet

  Oct 2000 - May 2005

  TELECOMMUNICATIONS ENGINEER

  Telecommunications Project Manager, in charge of Planning, RFI / RFP development, technical feasibility, costs analysis, negotiation and coordination with internal and external clients and suppliers, site surveys, detail engineering, physical implementation logistic, team supervision, acceptance tests, etc, for carrier-class, country wide and critical mission platforms deployments. LAN and WAN carrier class networks planning, implementation, configuration, administration and optimization, used for voice and data transport all over the country, using diverse technologies and protocols (TCP/IP, Frame Relay, TDM, ATM and MPLS), integrating multivendor solutions and using diverse transport techniques (coaxial, optic fiber , RF), using platforms CISCO (switches: Catalyst 3500 & 4500 series and routers: 2500, 2600, 3600 and 7500 series) and ALCATEL (MainStreet 3600 / 3645 / 36120, 7470 MSP and 7670 RSP). Solid experience supervising and coordinating multidisciplinary teams, LAN / WAN troubleshooting (levels 2 and 3, internal/external clients), systems manager software administration and operation for LAN/WAN performance monitoring (Alcatel 5620, Alcatel AIM, HP OpenView, Lucent Vital Suite, SolarWinds), voice compression, routing protocols (RIP, OSPF, EIGRP, IS-IS, BGP, PNNI), PDH / SDH technologies, maintenance plans development. Knowledge about mobile cellular technologies architecture for voice and data (TDMA/Lucent CDMA 1x/Lucent EvDO), signaling and phone routing (R2, SS7, H.323 / SIP / MGCP / Megaco), support and maintenance contracts agreements, SLA, etc. Technical Trainer for other internal support teams. Show less

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  Protokol Group

  May 2005 - Sept 2006

  Sales Engineer

  Generate new business opportunities related to products, services, integrated solutions in areas like IT, telecommunications, networking and technology in general, through the right use of direct technical and commercial customers and suppliers (Cisco, HP, Avaya, etc) relationship. Commercial/technical corporate presentations for new customers, new suppliers evaluations, weekly visit plans, customers and supplier meetings, commercial and technical proposals development, sales forecasts development, account planning, technical and commercial training, meetings, seminars, conferences, training tracks or other activities defined by the company. Teamwork with internal Sales and Project Managers teams in order to assure on time project deployments and according to predefined conditions agreed with customer. Show less

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  DESCA

  Sept 2006 - May 2007

  Senior Presales Consultant

  Presales Consultant for Telecommunications and Networking solutions. Design and development of technical proposals for final customers, Teaming with company account managers to assure the technical and operational requirements of offered solutions to customers, adhered to the SLAs defined with the sales department and assuring the quality and efficiency of the internal Knowledge management system (KMS). Give answers to the RFI and RFP documents presented by the customers. Selection of the right products and Architect the optimal solution that better fits and adapts to customers real needs, through the use of the company partnerships with other world market leader companies and vendors. Technical commissions member for the evaluation of new technologies, selection of new suppliers and 3rd parties vendors. Teaming with Project Managers, transferring all necessary information and giving all required technical support for the right final Project implementation on customer sites. Product and Solutions Technical presentations for new potential customers, at technical and CxO levels. Show less

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  Nokia

  Jun 2007 - Jul 2010

  Definition of the local go-to-market strategy for product and services according to global and regional company guidelines in coordination with internal sales team and customers Marketing teams, including public official Launch Product Presentations to key final customers and local Press. Provide Strong Technical and Marketing support to Sales teams via internal portfolio presentations, “demos” and “experiences” deployments at customer sites, portfolio optimization, account planning per customer, competitor information and market insights, helping them to understand products and services positioning, key benefits, main advantages over competitors and target customers. Direct relation with customers at Technical, Marketing and CxO levels for Portfolio Presentations and Nokia Services Demo deployments according to detected opportunities and competitive strengths. Teaming with Sales Group for co-developing of portfolio and solutions roadmap in accordance to local client needs. Manage product development timelines, production cycles, and customer implementation deadlines. Show less Responsible for product portfolio management, product lifecycle management, competitive analysis, product and services readiness and product final launch coordination with internal and customer Marketing teams.Product and Services Portfolio Presentations for Nokia internal teams (Marketing, Sales, Retail) and Customer teams (Marketing and CxO levels). Analysis of customer environment and technical requirements to drive Nokia products and solutions. Responsible for translating all customer needs into a final customized product variant (software, applications and sales package content, etc), in coordination with all involved Nokia global virtual teams (Marketing, R&D, Logistics, Product Planners, Production Planners, etc). In charge of external providers evaluation and selection for special content and value added development. Show less

  • Product Marketing Manager

    Jan 2009 - Jul 2010

  • Operative Product Manager

    Jun 2007 - Jan 2009
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  Planeta Celular

  Oct 2010 - Jul 2017

  Owner - Director.

  Planeta Celular provides mobile devices Homologation Tests services for local Mobile Operators and service providers according to a predefined Technical tests protocol, including terminal basic functions, stress tests, RF, voice and Data performance on drive tests, etc.

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  Micrologica

  Aug 2018 - Jul 2022

  Key Accounts Manager

  Generation of new business opportunities, prospecting middle and high tier clients on Energy, Mining, Transport and manufacturing industries. Key accounts management assuring a long term business relationship. Consultative sale of technological solutions. Multi vendors solutions integration consultant for logging, telemetry and data analytics. / www.micrologica.cl

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  EBD / e-Business Distribution S.A.

  Jul 2022 - now

  Key Accounts Director