Filip Špac

Experience

• 

  ORYX Grupa

  Mar 2011 - Oct 2011

  Front office clerk

  Customer service, direct sales B2B & B2C

• 

  Grawe Hrvatska d.d.

  Feb 2012 - Mar 2015

  Insurance agent

  Sales rep position in direct sales.

• 

  B.t.c. d.o.o.

  Jan 2018 - now

  Part of a team focused on delivering hardware and software as a service as part of managed print and document solutions.Some of my responsibilities are:- Procurement of IT hardware and software on a project basis- Defining Managed Print Services (MPS) and Managed Document Services (DMS) solutions for customers- Pricing solutions based on customer needs and budgets- Negotiating and managing contract renewals with existing clients- Bringing in new customers and developing sales leads- Handling client complaints and requests in a timely and professional manner- Preparing internal reports and team reporting, as well as business intelligence analysis- Developing and implementing sales strategies to meet or exceed sales goals- Collaborating with cross-functional teams to ensure customer satisfaction- Keeping up-to-date with industry trends and developments Show less

  • Account Manager - HaaS, SaaS

    Apr 2015 - now

  • Software Solutions Assistant

    Jan 2018 - now