Calvin Truong

Experience

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  Quadra Escape Corp

  Jul 2017 - Dec 2017

  Gameplay Associate - Customer Experience Expert

  • Hosted escape room experiences up to 12 times per week, interacting with roughly 65 customers.• Supported testing and design of 3 prototypes. Deployed 1 to the public with over 300 players.

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  NRG Esports

  Mar 2018 - Apr 2020

  Brand Ambassador Lead - Event Leadership

  • Represented an international brand with over 300K combined followers.• Coordinated collaborations with fan artists to supply merchandise to give away.• Assisted in event planning and production for events with ~200 attendees.• Managed 10+ brand ambassadors for logistics and event operations.

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  EscapeSF LLC

  Oct 2019 - Mar 2020

  Game Master - Games and Business Operations

  • Hosted up to 3 simultaneous escape room experiences 4 times per week.• Organized appointments, processed payments, and serviced customers on-site.• Supported design, testing, launch, and readjustments of a new product.

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  Leyline

  Mar 2021 - Mar 2022

  Business Development Coordinator - Partnerships & Sponsors

  • Connected with companies to collaborate on Leyline’s goal of gamifying altruism by providing users with new ways to participate and get rewarded.• Managed relations and negotiations with NZXT, Xidax, Ecosia, and more to cross-promote each other and open new opportunities for users.• Focused branding efforts to increase clarity and impact of marketing messages for both B2C and B2B impressions, helping people understand Leyline.

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  MOPO

  Apr 2021 - Oct 2021

  Technical Product Marketer & QA - iOS, Android, and Web

  MOPO is a new start-up creating an app that allows consumers to easily discover, live, and share unique experiences that match their interests.• Connect technical back-end engineers with the goals of non-technical marketing and design teams.• Write support copy for partners, emphasizing company brand and mission while teaching platform features and functions.• Discover, analyze, and report software bugs and UI/UX issues to refine the app. Reported using Jira.• Support the design team to create visuals with functionality in mind using Figma. Show less

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  Bay View Funding

  Jun 2022 - Dec 2022

  Account Administrator - Operations

  • Processed various financial documents, moving roughly $500,000 a day.• Tracked all cash going in and out, ensuring that every cent is accounted for.

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  Corsair

  Aug 2023 - Aug 2024

  Technical Marketing Specialist - Community, Events, & Technical Writing

  • 2 - 4 articles and training documents per week to explain the functionality and benefits of a constantly growing list of products to both end users and sales teams. Articles also explained technical trends such as AI hardware needs and NPUs, the rise of DLSS or FSR, or the use of Rapid Fire. • Independently managed CORSAIR Insiders, a community of active PC hardware enthusiasts to preview products, receive feedback, and generate organic interactions. Doubled the members to 24, communicated upcoming products, organized shipping, and collected social media impressions & feedback. CORSAIR Insiders generated upwards of 100,000 impressions to support product launches across socials with a focus technically detailed personal experiences via Reddit.• Conceptualized and planned events for local communities under the CORSAIR Showdown brand to develop the brand image, promote new products, and generate content. Hosted events at CORSAIR HQ with upwards of 50 guests playing across 20 PCs while being broadcasted. Organized needs and communication between various teams including tech marketing, Elgato, photo/video, facilities, securities, third parties and more. • Advised and assisted in technical needs of marketing activations such as video & photography shoots, events, and trade shows. Enabled products to be shown in their entirety, with key features highlighted. Ensured proper product usage to represent the product in it's intended use as experienced by the end user. Troubleshooted any unforeseen issues that occurred during events or shoots.• Moderated Reddit to provide technical insight into our products and help resolve issues users are experiencing. Show less