Experience

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  Seagate technology

  Jan 1989 - Nov 2014

  Worked as an Applications Engineer on an FPGA based SSD Emulation platform to be used by inside Seagate customers such as Firmware and Media Technology. + Developed a process for tracking product capabilities in comparison to customer requirements. + Administered an Atlassian JIRA database which was used by the development team to track issues and changes in each hardware and software release. + Implemented open source tools RackTables and Xymon on a web server in order to track the allocation and health of ~30 remotely hosted Emulation platforms, testers, and emulators. Show less A key member of the Business Development team to develop Seagate’s Enterprise SSD roadmap strategy from inception. + Held meetings with industry technology partners to gather their product requirements and drove those requirements into the product design process. + Provided sales technical support by participating in active customer dialog regarding Seagate products and attended industry meetings such as "Flash Memory Summit”. + Provided global training to Seagate Customer Technical Support (CTS/FAE) educating them how to support SSD drives in the field. + Developed performance modeling and test capabilities that were able to measure the benefit of SSD devices. + Participated in industry meetings hosted by JEDEC and SNIA. + Generated Market Requirement documents , MR-DR gap analysis, Product Manuals, and Technical Bulletins. + Provided press support, Level 2/3 troubleshooting of issues, representation to the Product Core Teams, and staying up to date on technological advances. Show less 2006 - 2008 Seagate Technology, Technical Customer Management, Senior Staff Applications Engineer2002 - 2006 Seagate Technology, Technical Customer Management, Staff Applications Engineer2000 - 2002 Seagate Technology, Technical Customer Management, Senior Applications EngineerRotating stints between Product and Customer Applications Engineering during this time.As a Product Applications Engineer on Seagate’s Enterprise HDD Rotating Media products I performed test sample screening, performance verification, firmware change lists, product errata, Design Reviews, and Field support.As a Customer Applications Engineer I supported the successful qualification and post qualification support of Seagate Enterprise HDD products at customers such as IBM, Sun Microsystems (now Oracle), DotHill, 3-Par, and other global accounts. Show less Was given the opportunity to be Seagate’s first Enterprise Product Specialist responsible for the Cheetah 9LP 10K RPM product generation. Developed method to screen product samples prior to providing to customers. Developed and presented presentations to customers showing the product performance and environmental capabilities compared to previous products. This role later become the Product Applications Engineer position. This role helped me to bridge from a Technician position to a full Engineer position in conjunction with my ongoing education activities. Show less

  • SSD Emulation Development, Senior Staff Development Engineer

    Jul 2014 - Nov 2014

  • SSD Product Line Management, Senior Staff Product Applications Engineer

    Jan 2008 - Jul 2014

  • Technical Customer Management, Senior Staff Applications Engineer

    Jan 2000 - Jan 2008

  • Applications Engineering, Engineering Product Specialist Technician

    Jan 1997 - Jan 2000

  • Applications Engineering, Engineering Technician

    Jan 1989 - Jan 1997
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  Dell emc

  Feb 2015 - Sept 2020

  Principle/senior software development engineer

  Head Engineer for a group of Software Developers responsible for the integration of SAS storage devices to be utilized in Dell Compellent Storage Center Array Products. Storage devices consist of HDD's (Hard Disk Drives) and SSD's (Solid State Drives) from multiple supplier sources. - Subject matter expert for all things HDD/SSD drive related. - Supplier contact for inquiries and concerns.Daily duties include: - Project Management of the timeline and resources needed to complete integration testing using Microsoft Excel and Project. - Test automation maintenance and development using Attlassin JIRA, Bit Bucket, Stash, JAVA, Maven, XML, and Eclipse. - Physical testing of devices using JAVA, Remote Desktop, SecureCRT, Quarch Technologies, and Programmable APC units. - Test status communication to key stakeholders and management is accomplished via Microsoft Outlook and Confluence. - Issue identification and debug is obtained via supplier proprietary utilities and interface analyzers such as Viavi, JDSU, and Lecroy. - Working directly with major OEM device suppliers (WDC, Seagate, Samsung, Toshiba, Kioxia) to resolve integration issues before the product would be released to the field. - Providing sustaining support for products already in the field and performed issue recreation and escalation to suppliers to resolve any issues. - Balancing the need of the company to continue shipping product and the customer need for a reliable product.+ Developed a test completion tracking method to share completion status with stakeholders.+ Increased productivity per test engineer by 50%+ Was the first Dell Business Unit to qualify and ship a 15.36TB SSD.+ Resolved several difficult issues with Supplier assistance. Show less

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  Western digital

  Jan 2021 - Jan 2025

  Principal sit tech lead, r&d engineering
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  Sandisk

  Jan 2025 - now

  Principal validation engineer