Experience

• 

  Superb communications

  May 2010 - Apr 2011

  Junior account executive

  - Creating press releases- Publications monitoring (press & internet)- Contact with press and publishing house- Products presentation

• 

  Clearsense

  Feb 2012 - May 2014

  Social media specialist

  - Creating social media communication strategy- Creating and publishing content for social media profiles (Facebook)- Creating brands image in social media- Regular contact with clients- Supporting and organizing team's work- Preparing internal reports

• 

  Sentione

  Jun 2014 - now

  - Building demo bots- Presenting Automate platform- Supporting Sales teams- Conducting workshops for the clients - Implementing chatbots as a Proxy Product Owner- Gathering requirements and user feedback from key business clients- Creating formal documentation to contract new features with key business clients (analysis document, schedules) - Autonomous project management (chatbot project implementations for main clients)- Gathering requirements and user feedback from key business clients- Creating formal documentation to contract new features with key business clients (analysis document, schedules)- Sharing product knowledge across the organisation- Product trainings for clients and newcomers - Gathering feedback from the clients- Prioritizing client's needs and developing new features- Presenting SentiOne React application to the clients- Gathering clients' requirements- Adjusting app features to the client's needs- Close cooperation with developers - Presenting SentiOne React application to the clients- Gathering clients' requirements- Adjusting app features to the client's needs- Close cooperation with developers - Setting up keywords and configuring projects for social media listening- Preparing social media reports- Data analysis- Supporting other teams (Client Service, Sales, PR & Marketing)

  • Bot Designer

    Apr 2023 - now

  • Senior Product Specialist / Proxy Product Owner

    Apr 2021 - Mar 2023

  • Senior Product Specialist

    Jan 2019 - Mar 2021

  • Product Specialist

    Aug 2017 - Dec 2018

  • Business Analyst

    Jan 2017 - Jul 2017

  • Analyst / Account Executive

    Jun 2014 - Dec 2016
• 

  Just

  Feb 2016 - Aug 2017

  Social media specialist

  Managing Facebook profiles for brands: Discovery Channel Polska, TLC- Creating social media communication strategy- Creating and publishing social media content- Leading communication with users in social media- Creating brands image in social media- Ordering graphic creations and coordinating graphic team's work- Regular contact with the client