
Timeline
About me
Business Development Relations Manager
Education

University of michigan
-
University of michigan
-Bachelor of business administration (b.b.a.)// bachelor of arts/phychology a-
Experience

Volkswagen/ audi of van nuys
Dec 1994 - Jun 2001Finance director / sales managerSuccessful hands on manager for Automotive Dealership.Built a strong team and became top 10 dealer in the nation.

Beverly hills porsche/audi
Jul 2001 - Sept 2003Finance director/ sales managerResponsible for all automotive dealer contracts... and much much more.

Morgan stanley
Jan 2003 - Jan 2005Financial advisor Experienced in a wide range of financial investments & insurance products, and analysis of market trends. Specialized in B2B sales. Built a book of business through cold calling, lead lists, and focused on business owners. Completed the vocational Financial Advisor Program. Held Series 7, 66, Life Agent. Organized and conducted investment seminars using with aid of PowerPoint presentations.

Volkswagen/audi of van nuys
Jan 2005 - Apr 2007General sales manager Recruited by the owner to be the General Sales Manager (PREVIOUSLY employed from 1995-2001) to reorganize the sales operations, increasing productivity, profits and customer satisfaction. Managed all facets of dealership operations including sales, finance, internet, E-commerce, advertising inventory ordering and control, business development and much more. Provided enthusiastic hands-on leadership, hired, trained, coached multiple teams.

Directors diversified
Apr 2007 - Apr 2010Outside automotive account manager Sold and serviced automotive dealers with finance department products, i.e., service contracts, insurance products. Successfully managed an assigned territory to drive Finance department profits and dealer customer satisfaction. Developed strong relationships with dealer principals and management. Trained, motivated, and supported all finance managers of the dealer accounts. Produced all necessary evaluations and reports.

Time payment, inc
Jan 2011 - Jun 2012Business development account manager Supervised operations in new western regional office for financial service company in equipment leasing. Specialized in B2B financial service solutions for small to medium size businesses and vendors. Marketing services through cold/warm calls and other avenues, consultative presentations, developed close relationships with decisions makers. Conducted trade shows.

Target media partners
Jun 2012 - Jun 2013Territory automotive advertising manager Responsible for generating new revenue from dealer advertising within a defined territory. Worked with independent and franchised auto dealers, to provide consultative recommendations to assist dealers in connecting with buyers via various media platforms. B2B outside automotive advertising; created and expanded relationships with auto franchise and independent dealers. Responsible for ensuring dealers are fully operational and benefiting from our program. Cold called on perspective clients and set appointments. Up sold clients to premium packages through vertical sales. Show less

Wells fargo bank
Jun 2013 - Aug 2014Senior banker Successfully managed a premier customer portfolio and proactively cross-sold additional products services. Provided customers with personal financial counseling and lending services with excellent client service. Successful in gaining new customers through outbound cold calls and partner referrals.

-parkway motorcars hyundai/volkswagen
Aug 2014 - Nov 2015General sales managerResponsible for all sales, E-commerce internet, finance, used car, parts, service dept. and back office. Hired, trained, coached strong effective sales and management teams, hands on leader of the business operations. Built close relationships with the manufacturer, vendors, lenders, social media advertising and the community.

Lear capital
Nov 2015 - Dec 2016Director of sales Responsible for driving sales expansion, handling clients inquires, issues and complaints. Responsible for managing a call center, tele sales office, of sales reps and senior account execs. Conduct and develop daily coaching activities for continuous sales skill improvements. Develop and implement sales goals, promoted customer retention, and ensured relationships with Lear accounts. Collaborate with senior management on new coaching techniques and writing sales scripts. Follow financial markets and geopolitical & economic factors impacting precious metals. Maintain sales staff by recruiting, selecting, training, coaching, and developing employees, and provide perf reviews. Conducted investment trade shows, attended networking events, and involved in social media advertising. Show less

Mobilityworks
Dec 2016 - May 2018Automotive general manager Responsibilities to achieve positive results in four key areas: Supervision, Marketing, Operations, and Administration. Provided effective leadership, creativity, customer service with an unending commitment toward caring for others. Mobility Works is the leader in wheelchair accessible vans providing sales, service, and equipment serving the disabled. Consistently exceeded all company KPI metrics and goals; Show Rate, Solution Rate, CSI, Units and monthly budgets set. Managing and ordering of inventory, appraisal of vehicles, reconditioning, and monitoring the image of the facility. Communicated directly with the most difficult customers; effectively listening and assessing facts for needs analysis. Negotiating and making decisions leading to a win-win outcome. Evaluated credit applications for creditworthiness and had approval authority. Monitored personnel procedures and controlled labor costs; understanding monthly P & L statements and adjusted. Interviewed, hired, trained, coached retaining employees as necessary to maintain optimal performance, low turnover. Implemented/participated in vendor/manufacturer promotional campaigns, health expos, veteran affairs, trade shows. Show less

Avis budget group
May 2018 - May 2020Automotive remarketing territory manager(Position eliminated due to COVID crisis)Building new dealer accounts, cultivating leads; servicing existing accounts increasing unit sales and relationships.Remarketing vehicles slated to automotive dealers sold direct to dealer, digital auctions & online platforms. Maximize vehicle sales and corresponding profits through pricing analysis, identification, and implementation. Facilitate meetings with invested managerial staff to identify, mitigate, and remedy fleet renewal obstacles, and time loss, while implementing key process improvements. Processed all admin duties for each dealer account. Worked closely with service facilities to mechanically, and Negotiated arbitration value on non-reported vehicle damage and processed arbitrations and buybacks for dealers. Tracking upcoming vehicles available wholesale: Invoicing, collecting funds, arranging transport and so much more. Show less

Self-employed
May 2020 - Apr 2022Automotive sales broker
Spireon by solera
May 2022 - nowBusiness development relations manager Lojack the leader in stolen vehicle recover powered by Spireon industry leading technology, built dealer relations. Developed a territory of new auto dealer accounts, a hunter role, of in person visits, phone, emails presented the products of lot management, theft recover, connective car technology, vehicle intelligence, SAAS management and services & more and motivated by achieving customer satisfaction and exceeding goals. Exhibit strong relationship building skills, fortitude and the ability to influence and inspire, solve problems and deliver results to the dealership. Responsible for achieving monthly, quarterly, and annual net revenue objectives principally thru Pre-Install Program. Increased penetration by training dealerships on how to successfully and profitably launch, execute, and maintain the Pre-Install Program. Utilize effective sales strategies, in depth knowledge of the Lojack product, leveraging the sales, service, and marketing teams to acquire new business in the territory. Documented stages of the sales process in Salesforce, built a sales projection and plan. Prepared DocuSign dealer agreements ensuring consistency with the policies and procedures of the company and then set up the dealer launch and on boarding, through follow –up. Show less
Licenses & Certifications

Series 7 & 66 and life agent
Volunteer Experience
Volunteer
Issued by Goebel Senior Center
Associated with Kathleen KozakVolunteer
Issued by ANIMAL RESCUES CHARITY on Jan 2013
Associated with Kathleen Kozak
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