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Becca B.

Becca b.

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location of Becca B.San Marcos, California, United States
Phone number of Becca B.View Mobile No.
Followers of Becca B.488 followers

  • Timeline

  • About me

    IT Manager @ Duarte, Inc. | Primary System Admin | Integration Specialist | Process Automation Expert

  • Education

    • San dieguito high academy

      -

    • University of california, los angeles

      2004 - 2008
      Bachelor's degree anthropology 3.7

      Activities and Societies: Shakespeare at UCLA Board member of Shakespeare at UCLA, produced and acted in several productions. As a producer my responsibilities included securing funding, budgeting, reserving rehearsal space as well as securing venues for performances, casting, making flyers, advertising and sometimes costuming

  • Experience

    • Ymca

      May 2003 - Jun 2007

      Interviewing, hiring, and training a group of 100+ counselorsManaging a team of 5 counselorsProgramming and budgeting fine arts and performing arts camps Ensuring the safety and entertainment of a group of 10-15 children ages 3-16

      • Unit Leader

        May 2006 - Jun 2007

      • Camp Leader

        May 2003 - May 2006

    • Ucla

      Sept 2005 - Sept 2008
      Front desk agent

      various resident servicestrained in ONITY and OPERAcash handling

    • Douglas emmett

      Sept 2008 - Feb 2009
      Concierge

      Various office admin workVarious tenant servicesWeb page editor and contributor

    • The walt disney company

      Mar 2009 - Aug 2010
      Adventure guide, adventures by disney

      Tour guide for magical family vacationsBudgeting, planning, itinerary managementPhotography

    • Legoland california resort

      Jun 2009 - Nov 2009
      Education associate

      Theme park attractions operationsSummer camp facilitatorSchool group facilitator

    • Disney cruise line

      Nov 2009 - Dec 2013

      Hosting and performing in shows and programs for groups of over 200 kids and adultsMemorizing over 50 programs for kids ages 3-17Training new Ent-Hosts and conducting team trainings for over 50 cast members Various rotating responsibilities related to child safety and entertainmentDesk anchor trained: guest service and child safetyGroup anchor trained: on the floor management, responsible for 10+ counselors and interfacing between counselors, managers and parents

      • Youth Entertainment Host

        Oct 2010 - Dec 2013

      • Youth Counselor

        Nov 2009 - Oct 2010

    • Disney english

      Aug 2012 - Apr 2013
      Foreign trainer

      Planning and teaching English classes for kids ages 3-12Conducting demo classes for prospective clientsPlanning and executing referral and renewal events for clientsDeveloped a renewal carnival event that was implemented regionally in multiple centersWorked to overhaul training system at U-Town Center

    • Legoland california resort

      Apr 2014 - Nov 2019

      Scheduling the VIP Tour Guide Team and VIP experiencesWorks with Management to develop new experiences and tour opportunitiesBudgeting, inventory and Profit ProtectionDaily use of When2Work, Galaxy, Call Scripter, Adobe INDesign, Optimus, Microsoft Excel, Word, Powerpoint and Outlook to oversee ticketing, calendars, booking, scheduling and tour feed backResort Cleanliness Champion 2015Assisting with Guest Communication phone callsMerlin's Magic Wand Committee and Compassion TicketsMC Events CommitteeTour guide when neededProducing Monthly Resort Wide Newsletter and biweekly park information guide for MCsAssisting Master Model Builders with various building projects Show less

      • Enhanced Experience Manager

        Jul 2018 - Nov 2019

      • VIP Experience and Reserve and Ride Supervisor

        Jun 2015 - Jul 2018

      • VIP Coordinator

        Aug 2014 - Jun 2015

      • Front Desk Agent and Concierge

        Apr 2014 - Aug 2014

    • Duarte, inc.

      Apr 2020 - now

      Salesforce System AdminLMS System AdminClient Logistics and Customer ServiceVirtual Workshop Production

      • IT Manager

        Jan 2022 - now

      • IT System Administrator

        Apr 2021 - Dec 2021

      • Operations Systems Analyst

        Apr 2020 - Apr 2021

  • Licenses & Certifications

    • Passenger ship training certificate

      Bahamas maritime authority
      Nov 2009

    • Tefl-c

      Columbia university in the city of new york
      Aug 2013

    • Crowd management

      Bahamas maritime authority
      Nov 2009

    • Food safety manager certification (fsmc)

      Legoland california resort
      Mar 2019

    • Alcohol (tips) certification

      Legoland california resort
      Mar 2019

    • Personal survival techniques

      Bahamas maritime authority
      Nov 2009

    • Personal safety and social responsibilities

      Bahamas maritime authority
      Nov 2009

  • Honors & Awards

    • Awarded to Becca B.
      Merlin Star Front Office Supervisor Jul 2014 Going above and beyond in customer service
    • Awarded to Becca B.
      Guest Service Fanatic Training Coordinator Sep 2013
    • Awarded to Becca B.
      Guest Service Fanatic MYA Aug 2013
    • Awarded to Becca B.
      Counselor of the Month Disney Cruise Line Oct 2009
    • Awarded to Becca B.
      CETA Festival of Scenes, Best Supporting Actress CETA Jan 2004
    • Awarded to Becca B.
      LAMDA Gold (with honors), Siver, and Bronze Medals LAMDA Awarded for excellence in performance
    • Awarded to Becca B.
      STAR of the Month January 2015 - "We Care" STAR of the Month at LEGOLAND California Resort

  • Volunteer Experience

    • Volunteer committee/Out Reach Champaion

      Issued by Merlin's Magic Wand on Sept 2014
      Merlin's Magic WandAssociated with Becca B.