Experience

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  Hays

  Jun 2013 - Jul 2014

  Aftersales consultant

  Worked as an Aftersales Consultant, managing 160 temporary workers daily in Social Housing, Revenues and Benefits and Finance. Main duties included ensuring workers were all paid weekly, enjoying their roles and management at their organisations were happy through regular communication and client visits. Delivered and met targets monthly in a corporate environment while taking on extra responsibility, including a LinkedIn project and assisting other teams in my areas of expertise. In the last month I was solely responsible for training a new placement student in the role, including thorough knowledge of the systems, the company and also how to manage workers effectively. Show less

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  Hallmark corporate services

  Jul 2014 - Sept 2014

  Customer service assistant

  My main role was an assistant to the Customer Service team helping them provide a continuous high level of service to both agents and tenants. Daily activities included data processing, customer interaction and daily communication with letting agents.

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  Eversheds

  Jun 2015 - Sept 2016

  Global client co-ordinator

  Managing a select number of clients on a daily basis whilst reporting to the team leader of the Global Client Management. Working complex legal work with a consistently high level of accuracy . Involves building positive relationships with internal and external clients and other stakeholders in order to progress cases/projects. Analytical thinking and problem solving. Reporting for clients, internal team and internal stakeholders.

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  Zenith vehicles

  Sept 2016 - now

  • Regulatory Project Manager

    Sept 2022 - now

  • Customer Experience Team Leader

    Apr 2021 - Sept 2022

  • Project Lead

    Oct 2020 - Apr 2021

  • Project Executive

    Nov 2018 - Oct 2020

  • Account Executive

    Sept 2016 - Nov 2018