Julianna Markova

Julianna markova

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location of Julianna MarkovaBarcelona, Catalonia, Spain
Followers of Julianna Markova880 followers
  • Timeline

  • About me

    Senior Customer Experience Manager at Sage HR

  • Education

    • Jekabpils secondary school no. 2

      1991 - 2003
    • Latvijas universitate / university of latvia

      2003 - 2006
      Bachelor's degree faculty of modern languages
  • Experience

    • M-bizness

      Sept 2003 - Dec 2004
      Sales assistant
    • Proline datorsalons

      Jan 2005 - Apr 2006
      Office manager
    • Markit latvija sia

      May 2006 - Nov 2006
      Sales assistant
    • Accenture

      Nov 2007 - Jul 2010
      Relocation management solution analyst (people mobility)

      RMS operation support for EMEA region;RMS process implementation and reporting;Creating manuals for new RMS processes and updating the existing manuals;Knowledge transfer and coaching.

    • Accenture

      Jan 2012 - Mar 2018

      Communication support within SMO on Nokia Siemens Networks project;Training organization within NSN project on processes and tools;Meeting facilitation.

      • EMR Application Analyst

        Jul 2014 - Mar 2018
      • Process Development Specialist (Service Management Office) Senior Programmer

        Jan 2012 - Jul 2014
    • Appxite

      Mar 2018 - Sept 2018
      Executive assistant to ceo
    • Cakehr

      Apr 2019 - Mar 2020
      Support & onboarding manager
    • Sage

      Mar 2020 - Apr 2022
      Customer service team lead at sage hr
    • Sage hr

      Apr 2022 - now
      Senior customer experience manager
  • Licenses & Certifications

    • Epic cadence certification 2015

      Epic
      Oct 2014
    • Epic grand central/prelude 2015

      Epic
      Oct 2014
    • Stork

      Epic
      Jan 2017
    • 10x innovation growth

      Sage
      Dec 2022
      View certificate certificate
    • Asap

      Epic
      Feb 2017
    • Clindoc

      Epic
      Jan 2017