Deep Enrich
Julianna markova
880 followersTimeline
About me
Senior Customer Experience Manager at Sage HR
Education
Jekabpils secondary school no. 2
1991 - 2003
Latvijas universitate / university of latvia
2003 - 2006Bachelor's degree faculty of modern languages
Experience
M-bizness
Sept 2003 - Dec 2004Sales assistantProline datorsalons
Jan 2005 - Apr 2006Office managerMarkit latvija sia
May 2006 - Nov 2006Sales assistant
Accenture
Nov 2007 - Jul 2010Relocation management solution analyst (people mobility)RMS operation support for EMEA region;RMS process implementation and reporting;Creating manuals for new RMS processes and updating the existing manuals;Knowledge transfer and coaching.
Accenture
Jan 2012 - Mar 2018Communication support within SMO on Nokia Siemens Networks project;Training organization within NSN project on processes and tools;Meeting facilitation.
EMR Application Analyst
Jul 2014 - Mar 2018Process Development Specialist (Service Management Office) Senior Programmer
Jan 2012 - Jul 2014
Appxite
Mar 2018 - Sept 2018Executive assistant to ceoCakehr
Apr 2019 - Mar 2020Support & onboarding manager
Sage
Mar 2020 - Apr 2022Customer service team lead at sage hrSage hr
Apr 2022 - nowSenior customer experience manager
Licenses & Certifications
Epic cadence certification 2015
EpicOct 2014Epic grand central/prelude 2015
EpicOct 2014Stork
EpicJan 2017- View certificate
10x innovation growth
SageDec 2022
Asap
EpicFeb 2017Clindoc
EpicJan 2017
Languages
- enEnglish
- laLatvian
- ruRussian
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