Deep Enrich
Julianna Markova
Sales Assistant
880 followers
Barcelona, Catalonia, Spain
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About me
Senior Customer Experience Manager at Sage HR
Education
Jekabpils Secondary School No. 2
1991 - 2003
Latvijas Universitate / University of Latvia
2003 - 2006Bachelor's degree Faculty of Modern Languages
Experience
M-Bizness
Sept 2003 - Dec 2004Sales AssistantProLine Datorsalons
Jan 2005 - Apr 2006Office ManagerMarkit Latvija SIA
May 2006 - Nov 2006Sales Assistant
Accenture
Nov 2007 - Jul 2010Relocation Management Solution Analyst (People Mobility)RMS operation support for EMEA region;RMS process implementation and reporting;Creating manuals for new RMS processes and updating the existing manuals;Knowledge transfer and coaching.
Accenture
Jan 2012 - Mar 2018Communication support within SMO on Nokia Siemens Networks project;Training organization within NSN project on processes and tools;Meeting facilitation.
EMR Application Analyst
Jul 2014 - Mar 2018Process Development Specialist (Service Management Office) Senior Programmer
Jan 2012 - Jul 2014
AppXite
Mar 2018 - Sept 2018Executive Assistant to CEOCakeHR
Apr 2019 - Mar 2020Support & Onboarding Manager
Sage
Mar 2020 - Apr 2022Customer Service Team Lead at Sage HRSage HR
Apr 2022 - nowSenior Customer Experience Manager
Licenses & Certifications
EPIC Cadence Certification 2015
EpicOct 2014EPIC Grand Central/Prelude 2015
EpicOct 2014Stork
EpicJan 2017- View certificate
10x Innovation Growth
SageDec 2022
ASAP
EpicFeb 2017ClinDoc
EpicJan 2017
Languages
- enEnglish
- laLatvian
- ruRussian
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