Experience

• 

  The university of texas at arlington

  Jan 2018 - Aug 2018

  Orientation leader

  Facilitated group activities and discussions to welcome incoming freshman and address their worries in their transition from high school to university. Gave tours, performed skits, and provided information on student organizations and academic programs available.

• 

  Asian student association

  Apr 2018 - Apr 2019

  Internal vice president

  Collaborated with other student organizations to promote cooperation and understanding of cultures. Built up member participation and engagement through implementation of social media games and challenges. Implemented a point system to further encourage active member involvement.

• 

  Filipino student association

  Apr 2019 - Apr 2020

  Cultural director

  •Planned and organized fundraisers and events centered around aspects of Filipino culture •Doubled the membership of the cultural team from the previous year by re-inventing the team structure•Choreographed and taught Filipino dances for showcases and competition and handled lodging logistics

• 

  Ninja legend llc

  Sept 2019 - Mar 2020

  Server

  Utilized the POS system to send orders in a timely and efficient manner. Handled cash and credit transactions. Established relationships with customers to provide them with only the best experiences at the store.

• 

  Telus international

  May 2021 - Apr 2023

  Us rater

  • Analyzed webpages and provide feedback on content and image relevance, layout, and functionality to enhance user engagements and satisfaction• Conducted comprehensive research on diverse topics to grasp various interpretations of user-issued queries, improving the effectiveness of search engine algorithms• Evaluated AI voice assistant response and action quality, ensuring all likely needs of the user are met

• 

  Neurology consultants

  Mar 2022 - Aug 2022

  Front desk receptionist

  • Spearheaded the coordination of medical referrals by liaising with pharmacies, insurance companies, and other secondary care providers to ensure seamless patient care• Oversaw physicians’ schedules by managing up to 50 patients daily and coordinating lunches with drug representatives• Accurately updated and organized patient records including personal, financial, and medical information, ensuring HIPPA compliance

• 

  Taru japanese cuisine

  Aug 2023 - Feb 2024

  Head server

  • Ensured exceptional dining experiences by navigating customer requests and negotiating complaints• Optimized restaurant operations by efficiently handling reservations, seating arrangements, and online orders• Assisted with administrative closing tasks like totaling and distributing tips, updating server books, and reporting on stock

• 

  Travis outdoor recreation

  Jan 2024 - now

  Recreation assistant

  • Generate as much as $19,000 in tickets sales in a given day to popular attractions like Disneyland and Universal Studios• Aid customers in trip sign-ups, ticket agreement walkthrough and purchases, and rental equipment setup• Maintain inventory quality through thorough inspection and cleaning of rental items before and after use