Experience

• 

  Various govt deptt (state and central level)

  Apr 2001 - Apr 2004

  Govt contractor - ites provider

  took work on contract basis in various state and central govt organisations including regional transport office, central bank of india, electricity departement, industrial departement of rajasthan etc.

• 

  Icall (i) ltd

  Jan 2003 - Jan 2004

  Malsha process
• 

  Exl

  Aug 2004 - Feb 2005

  Customer care - prudential bene process

  insurance process executive

• 

  Icici bank

  Mar 2005 - Aug 2007

  Customer accounts manager

  disbursement of loans, six sigma analysis of various parameters for region, Involved in various quality initiatives like SOX, Five S, conducting training for executive staff

• 

  Reliance consumer finance

  Aug 2007 - Jul 2009

  Dy manager - operations

  Infra-setup activities including appointment of agencies... responsible for customer retention, handling customer escalations,,, PDD control... disbursement of various loan and banking departement including CMS activities.

• 

  Religare

  Jul 2009 - Feb 2011

  Manager - operations

  Handling branch operations for Punjab..

• 

  Axis bank

  Jan 2011 - Nov 2017

  Area operations manager
• 

  Hdfc bank

  Nov 2017 - now

  Wholesale Banking Operations WBO - Retail Assets, trade finance, clearing.

  • Vice President

    Jul 2023 - now

  • Dy Vice President

    Jun 2021 - Jul 2023

  • AVP - WBO - Rewari

    Nov 2017 - Jun 2021