Experience

• 

  Miyahuna

  Jan 2006 - Jan 2009

  Human resources officer

  Worked on various topics such as compensation, health and safety and others.

• 

  Jordan water company "miyahuna"​

  Jul 2013 - Jun 2022

  1. Direct the implementation of the Oracle ERP system.2. Lead the human resources functions of payroll, staff administration, training, recruitment, compensation and benefits.3. Plan and manage HR operations and budget compliance with legal frameworks, local and internal regulations.4. Partner with external contractors and suppliers for outsourcing services.5. Collaborate with line managers to enhance employee satisfaction, advice for recommendations and provide guidance on mitigation procedures.6. Support HR team initiatives such as automating performance management, initiating the workforce plan and drafting succession policy.7. Lead orparticipate in multiple projects:• The merger of Madaba, Zarqa, and Balqa'a water utilities and the privatization under Miyahuna of 700 employees.• Organizational restructuring with Talal Abu Ghazale consultant• Non Revenue Water projects: participated in the risk assessment phase (sponsored byUSAID) Show less 1. Plan and manage HR operations and budget compliance with legal frameworks and laws.2. Develop and execute HR plans according to the company's goals, strategies, along with local and internal regulations.3. Partner with external consultants and providers for the wellbeing of employees.4. Collaborate, advise and provide solutions for internal customers and cooperate with line managers to enhance satisfaction and morale.5. Support and deploy HR teams initiatives such as 100% automation of performance appraisal system, 85% penetration of HRIS Self Service, drafting succession policy and workforce plan…6. Lead, evaluate and improve different HR expertise projects such as:• The merger of Madaba, Zarqa and Fuhais water service and the privatization under Miyahuna of 700 employees with an average of 91% retention rate.• Organizational restructuring with Talal Abu Ghazale consultant• Co Authored the HR Development Concept for the Jordanian Water Sector, a 2-year program sponsored by German association GIZ.• Risk assessment by USAID for the funded NRW projects. Show less 1. Introduce many feasibility studies concerning new compensation and benefits policies.2. Design salary scales and compensation policy for territories under Miyahuna like Madaba and Zarqa.3. Establish many best practices like job analysis process, promotion policy, nursery allowance… etc4. Design new organization structures according to business strategic direction5. Supervise Insurance contracts6. Direct Performance Management Process7. Conduct compensation and benefits surveys such as HAY Survey, Job mapping and evaluation Show less

  • Human Resources Manager - Personnel

    Jan 2022 - Jun 2022

  • Communication and Awareness

    Feb 2020 - Jan 2022

  • Human Resources Manager

    Jun 2017 - Feb 2020

  • Compensation & Benefits Section Head

    Apr 2009 - Jun 2017

  • Learning & Development Acting Section Head

    Jul 2013 - May 2017