Deep Enrich
Amber willock
944 followersTimeline
About me
Customer Success Lead at Penny Black
Education
University of reading
2015 - 2019Bachelors german and economicsKing edward vi camp hill school for girls
2013 - 2016Economics and business; german; chemistry; drama
Experience
The wedding club
Jul 2013 - Sept 2013Administrative assistant
Explore learning
Apr 2014 - Jan 2020Session Supervisor
Jan 2019 - Jan 2020Assistant Director
Sept 2019 - Dec 2019Tutor
Apr 2014 - Jan 2019
Deutsche bank
Oct 2017 - Jul 2018Architecture management and governance internWellbeing sos ltd
Jul 2018 - Oct 2018Marketing internI directly supported the co-founders with the creation of a marketing strategy. I created reference material to guide the company’s use of Twitter, LinkedIn and various other channels based on market research. I also designed the company's website based on requirements given.
Sodexo
May 2020 - Aug 2020Covid-19 test operative
Loyaltylion
Aug 2020 - Apr 2023Strategic Customer Success Manager
Apr 2022 - Apr 2023Customer Success Manager
Sept 2021 - Apr 2022Customer Success Specialist
Jun 2021 - Sept 2021Customer Success Executive
Aug 2020 - Jun 2021
Penny black
Apr 2023 - nowCustomer Success Lead
Jan 2025 - nowCustomer Success Manager
Apr 2023 - Feb 2025
Licenses & Certifications
- View certificate
Customer success management fundamentals
LinkedinJul 2020
Paediatric first aid
St john ambulanceMar 2019
Languages
- enEnglish
- geGerman
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