Deep Enrich
Amber Willock
Administrative Assistant
944 followers
London, England, United Kingdom
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About me
Customer Success Lead at Penny Black
Education
University of Reading
2015 - 2019Bachelors German and EconomicsKing Edward VI Camp Hill School for Girls
2013 - 2016Economics and Business; German; Chemistry; Drama
Experience
The Wedding Club
Jul 2013 - Sept 2013Administrative Assistant
Explore Learning
Apr 2014 - Jan 2020Session Supervisor
Jan 2019 - Jan 2020Assistant Director
Sept 2019 - Dec 2019Tutor
Apr 2014 - Jan 2019
Deutsche Bank
Oct 2017 - Jul 2018Architecture Management and Governance InternWellbeing SOS Ltd
Jul 2018 - Oct 2018Marketing InternI directly supported the co-founders with the creation of a marketing strategy. I created reference material to guide the company’s use of Twitter, LinkedIn and various other channels based on market research. I also designed the company's website based on requirements given.
Sodexo
May 2020 - Aug 2020COVID-19 Test Operative
LoyaltyLion
Aug 2020 - Apr 2023Strategic Customer Success Manager
Apr 2022 - Apr 2023Customer Success Manager
Sept 2021 - Apr 2022Customer Success Specialist
Jun 2021 - Sept 2021Customer Success Executive
Aug 2020 - Jun 2021
Penny Black
Apr 2023 - nowCustomer Success Lead
Jan 2025 - nowCustomer Success Manager
Apr 2023 - Feb 2025
Licenses & Certifications
- View certificate
Customer Success Management Fundamentals
LinkedInJul 2020
Paediatric First Aid
St John AmbulanceMar 2019
Languages
- enEnglish
- geGerman
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