Amber Willock

Amber willock

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location of Amber WillockLondon, England, United Kingdom
Followers of Amber Willock944 followers
  • Timeline

  • About me

    Customer Success Lead at Penny Black

  • Education

    • University of reading

      2015 - 2019
      Bachelors german and economics
    • King edward vi camp hill school for girls

      2013 - 2016
      Economics and business; german; chemistry; drama
  • Experience

    • The wedding club

      Jul 2013 - Sept 2013
      Administrative assistant
    • Explore learning

      Apr 2014 - Jan 2020
      • Session Supervisor

        Jan 2019 - Jan 2020
      • Assistant Director

        Sept 2019 - Dec 2019
      • Tutor

        Apr 2014 - Jan 2019
    • Deutsche bank

      Oct 2017 - Jul 2018
      Architecture management and governance intern
    • Wellbeing sos ltd

      Jul 2018 - Oct 2018
      Marketing intern

      I directly supported the co-founders with the creation of a marketing strategy. I created reference material to guide the company’s use of Twitter, LinkedIn and various other channels based on market research. I also designed the company's website based on requirements given.

    • Sodexo

      May 2020 - Aug 2020
      Covid-19 test operative
    • Loyaltylion

      Aug 2020 - Apr 2023
      • Strategic Customer Success Manager

        Apr 2022 - Apr 2023
      • Customer Success Manager

        Sept 2021 - Apr 2022
      • Customer Success Specialist

        Jun 2021 - Sept 2021
      • Customer Success Executive

        Aug 2020 - Jun 2021
    • Penny black

      Apr 2023 - now
      • Customer Success Lead

        Jan 2025 - now
      • Customer Success Manager

        Apr 2023 - Feb 2025
  • Licenses & Certifications

    • Customer success management fundamentals

      Linkedin
      Jul 2020
      View certificate certificate
    • Paediatric first aid

      St john ambulance
      Mar 2019