
Inge Boodts
Deal Delivery Manager

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About me
Head of Onsite Operations Support EMEA at XBP Europe
Education

Van Celst Instituut
1987 - 19887th Secundary specialization Tourisme - Guide TSO
Coloma Instituut - Mechelen
1985 - 1987Secundary Tourism and Travel Services Management TSO
Experience

Hewlett Packard Enterprise
Jan 1994 - Oct 2015Deal Delivery Manager
HPE
Nov 2015 - Oct 2016Project Managerworked as Client Manager several top 20 accounts. Worked as Value Customer Interface Manager in Foundation Services, combining this with my earlier tasks. I became also responsible for the Scorecard Analysis (Quality Improvement programs on Customer Satisfaction and Turn around times). I was focusing on Quality/TCE Activities combining this with my role as Deal Delivery manager on several WW accounts. I was also the Go-to person for specific HPE applications like amongst others HPE Support Center. Show less

Exela Technologies
Nov 2016 - Oct 2023Reporting to the Head Of Onsite Operations EMEA, provide the necessary support for the operational management of Exela's Onsite activities in Belgium and Germany with the following main objectives: control of Revenue and margins, operational performance by ensuring effective local management of staff, services and customer relations in order to deliver the expected service levels.
Head of Onsite Operations Support EMEA
Nov 2020 - Oct 2023Cluster Leader
Nov 2016 - Oct 2023

XBP Europe
Nov 2016 - nowHead of Onsite Operations Support EMEA at XBP Europe
Nov 2016 - nowHead of Onsite Operations Support EMEA at Exela Technologies at XBP Europe
Nov 2016 - now
Licenses & Certifications

Itil V3 Foundation
Jul 2008
Exela Managers University (EMU) program
Exela TechnologiesDec 2020
Languages
- enEnglish
- duDutch
- frFrench
- geGerman
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