Elizabeth Grunert

Experience

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  Slice Custom Cakes

  May 2015 - Aug 2015

  Assistant Baker

  Applied sanitation and cleaning procedures relevant to the environmentContributed ideas when experimenting with different products and designsPrepared products such as cakes, cupcakes, and cookies to fulfill ordersCustomer service support fulfilling front counter orders and special event deliveries

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  Westmoor Country Club

  May 2016 - Aug 2016

  Terrace Manager

  Expedited orders for lunch and dinner meal times in the two dining areas and for the events in the three main hallsProvided food service to tables of up to 11 people on the outdoor patio dining areaAssisted in planning their End of Summer Event by researching and procuring entertainment for children

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  Zilli Hospitality Group

  May 2017 - May 2022

  Assistant Event Designer

  Administrative Assistant- Support to Principal, Director of Sales, Social Event Designer and Corporate Event Designer - Coordinate and schedule client meetings and internal staff meetings- Proficient in Microsoft Office to include Outlook, Word, Excel, and Publisher- Proficient in customer relationship management system particular to Synergy Fusion- Professional written and oral communication Project Management- Detail event documentation to include cost estimates, reservation forms, operational reports, contract and invoice- Coordinate corporate and social events for up to 550 guests with revenue of up to $130,000.Fiscal responsibility of deposit schedule and collecting paymentsInterpersonal Relations- First point of contact for clients- Response within 24-hours to all client contact - Maintain relationship with vendors and 26 venue partners- Provide comprehensive training to new hires- Participate in internal committees for marketing initiatives, staff training, menu development and Synergy Fusion software update - Resolve client issues and extinguish escalated complaints pertaining to Covid-19 event cancellations, event postponements and mandate accommodations Show less

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  Athleta

  Oct 2020 - now

  Sales Associate

  Assisting customers with product knowledge & fit recommendationsContribute to store goals via upselling the customers, promoting Athleta credit cards and Gap Inc. loyalty rewards programFollow brand standards as they pertain to organizing stockrooms, maintaining floor displays & Covid19 safety policies

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  Catering by Michaels

  May 2022 - Jan 2025

  Event Coordinator

  Book, detail and execute all events at an exclusive venue to exceed the annual revenue goal. Develop customer relationships throughout first inquiry, finalization of event details and on-site event support to acquire reviews & referrals from each client Maintain corporate partnerships by anticipating event needs and suggesting custom menu options to capture repeat business opportunities. Attend networking events to curate vendor/client relationships and internal events to grow company culture Show less

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  Mercantile Hall

  Jan 2025 - now

  Event Manager