Riflan Harris

Experience

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  Ridgecrest Group (PVT)Ltd

  Nov 2014 - Apr 2017

  Promoting product “Tickets.lk” website servicesFinding new offline sales points to expand the service distribution channel.Create reports and presentations detailing business development activities.Plan marketing campaigns (online/offline)Designing e-flyers, banners, newsletters to be displayed on Tickets.lk. Strategic Consulting, including brand, business plan & sales strategy development.

  • Business Development

    Jun 2015 - Apr 2017

  • Customer Care Officer

    Nov 2014 - Jun 2015
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  Sri Lanka Gem and Jewellery Association

  Nov 2017 - May 2022

  Project Coordinator - Promotions and Events

  • Planned and executed advertising campaigns and events by gathering and organizing information.• Promoted conference, convention and trades show services by producing brochures and other publications, and meeting with professional and trade associations.• Collaborated with customers, company officials, sales departments and advertising agencies to plan and prepare advertising and promotional material to increase sales of products or services (ATL/ BTL).• Managed social media and maintained the web presence of the Association and Events.• Coordinated event services such as accommodation, transportation, facilities, catering, signage, displays, special needs requirements, printing, and event security.• Developed and maintained relationships with representatives of Government entities, consumer, members, and public interest groups.• Managed administrative details such as financial operations, dissemination of promotional materials, and responding to inquiries.• Created and executed efforts to publicize events and promote sponsorships. Show less

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  Dialog Axiata PLC

  May 2022 - now

  I provide strategic leadership ofthe Customer Engagement and Communications sector and will oversee the functions of customerengagement, communication, marketing and formal consultation. This encompasses a wide variety of activities including:• Customer Engagement• Community Development• Media and Publication• Electronic Communication• Marketing and Publicity Materials• Promotion of Corporate Identity• Event Management

  • Specialist - Customer Engagement and Communication

    Jul 2023 - now

  • Customer Engagement and Communication

    May 2022 - Jul 2023