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Sydney Ray

Sydney Ray

Social Media Coordinator and Marketing Intern

Followers of Sydney Ray204 followers
location of Sydney RayCalera, Alabama, United States

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  • Timeline

  • About me

    Experience Team Associate Manager at Shipt

  • Education

    • The University of Alabama

      2015 - 2020
      Bachelor's degree Public Relations, Advertising, and Applied Communication

    • University of Minnesota

      2022 - 2023
      Certification UX/UI

  • Experience

    • McLeod Software

      Feb 2017 - Feb 2021
      Social Media Coordinator and Marketing Intern

      Responsible for assisting the Director of Marketing in implementing advertising strategies and the Director of Partner Relations.• Created online marketing strategies, both through generating new and exciting online marketing ideas and by aiding in execution of current strategies. • Utilized Twitter, Facebook, Instagram, Facebook and LinkedIn on a daily basis to engage with audience ages 30 – 55 and market the company. • Utilized data analytics to measure social media strategy, achieving an increase of 70% engagement on Instagram, 30% growth on Twitter and Facebook and 20% growth on LinkedIn over the course of 3 years.• Assisted Director of Partner Relations in communications with partners to create a more robust experience. • Created media kits and deliverables for partners in attendance at company’s annual Users Conference. Show less

    • Alice Magazine

      Aug 2018 - Jan 2020
      Social Media Content Strategist

      Curated relevant, trendy content for the student run, Pacemaker and Apple Award-winning fashion, beauty and lifestyle magazine, geared towards college girls ages 17-22, Alice Magazine.• Responsible for all concepts, future directions and online presence of the publication.• Utilized Instagram, Facebook and Twitter to curate impactful content for girls aged college addressing topics such as mental health, women empowerment and reproductive issues.

    • Write Label

      Oct 2020 - Jan 2021
      Copywriter

    • Shipt

      Feb 2021 - now

      The voice of Shipt to members and shoppers.- Educate and assist Shoppers in their journey.- Utilize chat, email and phone in communication with members.- Collect customer feedback and make suggestions for new features.- Troubleshoot and report app bugs and issues.- Monitor and lead operations flow from order creation to delivery.- Quickly solved unexpected problems and ensured orders are accurate and on time.

      • Experience Team Associate Manager

        Feb 2022 - now

      • Communications Specialist

        Feb 2021 - Jan 2022

  • Licenses & Certifications