Andy Reece

Experience

• 

  Marks and Spencer

  Sept 1995 - Jul 2000

  Store Manager

  Managed and lead teams in numerous town locations to deliver the commercial expectations for the stores. Key role was re-opening the Manchester Flagship Store post the IRA Bombing.

• 

  House of Fraser

  Aug 2000 - Nov 2003

  Commercial Manager

  Commercial Manager in Bluewater, Bromley, and opened the new store in the City of London. Responsible for the total store operation focussed on exceeding corporate objectives. Whilst managing Bluewater Store I introduced a 24hr replenishment cycle with Excel Logistics.

• 

  Banco Santander

  Jun 2004 - May 2006

  Managed and led teams in Crawley & Tunbridge Wells, Chelmsford & Ipswich, and the City of London Regions across a sales, service and risk scorecard. Branch Manager for Superstore and Flagship branches managing all branch staff including Mortgage and Investment advisors across a balanced performance scorecard.

  • Area Manager

    Jun 2004 - May 2006

  • Branch Manager

    Jun 2004 - May 2006
• 

  Banco Santander

  Jun 2008 - Jun 2012

  Responsible for creating a high performance culture in 13 retail branches with circa 140 staff, achieving commercial excellence across a balanced sales, service and risk scorecard Responsible for lending and associated cross sales for the largest division of Santander UK, London & SE. Managed quarterly target of 300 million through 13 Regional Mortgage Managers. Managed the lending target of 27 branches in Croydon and South London with responsibility for 10 Mortgage Advisors. Focussed performance across sales, quality, and compliance measures.

  • Regional Manager

    Dec 2009 - Jun 2012

  • Divisional Manager Mortgages

    May 2009 - Nov 2009

  • Regional Manager Mortgages

    Jun 2008 - May 2009
• 

  Santander Cards UK Limited

  Jun 2012 - Mar 2013

  Head of Branch Credit Card Sales

  Responsible for the leadership of four Divisional Sales Managers and the delivery of the Santander 123 card volume and value objectives throughout the retail channel of 1000 branches.

• 

  Banco Santander

  Mar 2013 - Feb 2024

  Responsible for developing the customer journey within the Corporate, Private and Select segments within the Bank. Working for the national mortgage division I ensure the processes, systems and products are continuously developed to ensure the customer journey meets both regulatory and commercial objectives. Working for the Mortgage Division Director I was responsible for introducing the new to Bank Protection Advisor role encompassing all aspects of recruitment, training, process, supervision and senior level stakeholder management.

  • Regional Manager

    Jul 2016 - Feb 2024

  • Business Manager - Mortgage Division

    Dec 2013 - Jan 2023

  • Project Manager - Mortgage Division

    Mar 2013 - Dec 2013
• 

  Santander UK

  Feb 2024 - now

  Regional Manager Business Banking Direct