Ohad Preger

Experience

• 

  Woobi

  Jun 2017 - Jul 2018

  Publishers Account Manager

  - Main point of contact for all of the company's publishers. Dealing with all day to day requests and maintaining a strong relationship with them while searching for new opportunities to upsell the account.- Analyzing and optimizing publishers' performance on a daily basis while understanding their needs and abilities in order to meet the company's goals.- Integrating new partners to the company's platform, ensuring the connection is successful and that each account is maximizing its potential revenue. Detecting and solving technical issues. Show less

• 

  HiBob

  Feb 2020 - now

  -Product Requirement Documentation: Created detailed product requirement documents and collaborated on new feature designs. -Customer Insight Utilization: Leveraged customer feedback to drive product innovation and improve user experiences by creating feature requests.-Product Presentation: Presented comprehensive overviews of system features to clients through direct, in-person meetings and interactive live webinars, enhancing client understanding and engagement.-Client Interaction: Engaged with strategic clients to understand their needs and provide tailored guidance and solutions. -Development Collaboration: Partnered with development teams to investigate and prioritize system bugs, ensuring timely resolutions. -Support Team Training: Trained tier 1 and tier 2 support teams, serving as a knowledge expert. -Technical Expertise: Specialized in analytics, automation, data management and document management. Show less

  • Product SME

    Jan 2023 - now

  • Customer Experience Tech Lead

    Jan 2022 - Dec 2022

  • Customer Experience Specialist

    Feb 2020 - Jan 2022