Rhiannon Carpio

Experience

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  Royal and SunAlliance

  Aug 2000 - Aug 2002

  Provider Services Assistant / Claims Handler

  Now rebranded as More Than Insurance, I started as an assistant in the Provider Services team where I had sole responsibility for maintaining the companies database of medical providers, checking practitioners qualifications and liaising with other departments. I was later promoted to claims handling and was expected to to assess the eligibility of PMI claims against the policies terms and conditions. RSA was a fantastic training ground where I gained a comprehensive understanding of the insurance market and was able to develop excellent customer service skills. Show less

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  Mortgage Intelligence

  Aug 2002 - Aug 2004

  Broker Support Team Leader

  Mortgage Intelligence is one of the UK's leading intermediary networks who provide a high standard of regulatory support to professional mortgage brokers. I joined MI as an Specialised Lending Administrator, quickly progressed to underwriter and then on to the Broker Sales Desk where I became deputy team leader. Here I was assisting with the day to day management & reporting of a team of new business consultants who acted as a phone based sales force providing telephone support to over 4000 members. The role demanded excellent people management and organisation skills to ensure the team hit their targets and generated new business through telephone campaigns. I also helped to manage work streams, identify training needs within the team and keep all members up to date with frequent industry & rate changes. Show less

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  The Mortgage Times Group

  Jun 2004 - May 2009

  Business Development Manager

  In the five years I worked at The Mortgage Times Group, the company grew to become the largest network in the UK. As a successful BDM I worked within a face to face, B2B sales environment where we were targeted on agency, software, application sales and the recruitment of professional advisers. I was solely responsible for the generation and management of business from my own geographical area and built my client bank up to approx 400 firms, generating revenue in excess of £100m annually through a combination of cold calling, referrals, networking and lead conversion. This role demanded self discipline, attention to detail and effective communication skills when dealing with key decision makers.Through understanding client needs and being able to match the suitable product or service to their business I was able to cultivate long lasting relationships and assist firms with their business plan and marketing strategy. As a part of this role I was also involved in exhibitions, conferences, seminars and award ceremonies and as a consistently high performer enjoyed conventions to Marbella, Bangkok & Miami. Show less

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  Pru Protect Central London

  Jan 2010 - Mar 2012

  Account Manager

  Pru Protect is an exciting, innovative and Award winning company offering a range of comprehensive personal protection products which are unique to the market. As a field based Account Manager I provided support to insurance intermediaries to enable them to present the Pru Protect offering to their clients and develop their business.

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  LivingSocial

  Sept 2012 - Mar 2015

  Business Development / Marketing Consultant

  Fast paced, face to face, creative New Business Sales Role with an element of top tier account management, responsible for generating own leads. Working with well-reviewed SME businesses in Central London and encouraging them to use the LivingSocial digital marketing platform to reach a new audience of over 1 million potential customers. Targets based solely on SME new business. Top tier clients which include Michelin rated restaurant and 5* spas. Ongoing account management (not targeted) includes retaining account, renegotiating of fee’s, assisting with social media and increasing online presence as well as copy, editorial and production liaison. Show less

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  Cascade Cash Management Ltd

  Apr 2015 - Nov 2015

  Business Development Manager

  Cascade is a cash management service designed to make treasury management more efficient for clients holding deposits of £100,000 and above. Based in London and the South East, responsible for the end to end sales process including new business generation, prospecting and account management. Accounts include professional intermediaries - solicitors, accountants, financial advisers and brokers - as well as HNW / UHNW direct clients.

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  Accredo

  Jan 2016 - Jul 2017

  Business Development Manager SME

  National business development role working with professional introducers and finance brokers to deliver a specialist finance solution to SME's. Accredo offers fast lending decisions and bespoke underwriting for business customers looking to raise finance who may have been declined by traditional funders. Responsible for new business generation through identifying prospects and effectively networking, cold calling and managing my own network of introducers. Established strong relationships with national distributors and award winning brokerages. Show less

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  Merchant Money Ltd

  Sept 2017 - Apr 2020

  Commercial Partnerships Manager

  Merchant Money - a high-growth and innovative fintech company based in the UK. We are a specialist provider of fast and flexible funding to small businesses. Our tailored facilities (of up to £500,000) can help SMEs to raise funding for stock purchases, refurbishments, cash flow management, or anything else that they require.Using powerful risk assessment technology and some good common sense, we take a revolutionary approach to small business lending. Since our launch in 2013, we’ve helped countless small businesses. For more information, please visit merchantmoney.co.uk or email contact@merchantmoney.co.uk. Show less

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  CHARLES EDWARDSON LTD

  May 2020 - now

  Commercial Finance Specialist