Talk to sales Try for Free
Nelson McCloud

Nelson mccloud

bookmark on deepenrich
location of Nelson McCloudMadison, Alabama, United States
Phone number of Nelson McCloudView Mobile No.
Followers of Nelson McCloud553 followers

  • Timeline

  • About me

    Experienced Account Executive and Business Development Manager

  • Education

    • Faulkner university

      2006 - 2008
      Bachelor of business administration (b.b.a.) business administration and management, general

      As a student at Faulkner University, I balanced going to school full time while managing a wireless kiosk that grossed 40-70k monthly in sales.

    • Alabama agricultural and mechanical university

      1999 - 2003
      No degree earned computer science

      As A student at Alabama A&M University, I successfully completed my core classes and have over 122 credit hours in the Computer Science field

    • Alabama agricultural and mechanical university

      1999 - 2003
      Computer science

  • Experience

    • Radioshack

      Jul 2005 - Jul 2012
      Store manager

      Oversaw day to day operations of a wireless kiosk authorized to sell AT&T, T-Mobile, and Verizon's service and grossed 40-55k per month in revenue. Recruited, hired, and trained employees on the sales process and customer service and coached each employee to above productivity level expectations set by the company. Ensured location was merchandised properly, scheduled labor hours to meet needs of business while adhering to labor budget. Ordered inventory as needed to meet needs of business. Trained and developed several employees that went on to enter into management within the company. Led a team of pioneers that assisted in the original development of RadioShack Kiosks in Target Department stores. Analyzed Profit n Loss statements and made adjustments to operations to maximize profitability. Show less

    • At&t

      Aug 2012 - Aug 2024

      I am responsible for managing day to day operations of a wireless communication store that has 19 total employees. I create action plans, set goals, focus areas, train and develop employees based on company goals and expectations. I handle customer escalation issues and resolve problems efficiently. I communicate effectively with people from various backgrounds and ethnicities. I receive and ship inventory, merchandise, audit cash and property daily, weekly, or monthly as needed. I ensure that my location upholds the integrity of the AT&T brand. Show less

      • Client Solutions Executive (GEM) Government, Education, Medical)

        Jan 2023 - Aug 2024

      • Client Solutions Executive 2- education

        Dec 2021 - Jan 2023

      • Business Account Executive

        Jun 2020 - Dec 2021

      • Small Business Specialist

        Nov 2011 - Jun 2020

      • Assistant Sales Manager

        Nov 2013 - Apr 2015

      • Retail Sales Consultant

        Aug 2012 - Nov 2013

    • Cricket wireless

      Apr 2015 - Apr 2018
      Indirect sales executive

      Helped to establish the Cricket Wireless brand in a new market. Trained employees that were not direct reports to conduct sales and customer service processes successfully and in alignment with the AT&T/ Cricket core competencies. Conducted routine visits to store locations to ensure operations and performance was up to corporate standards. Analayzed key performance metrics and developed market action plans to improve in underperforming areas. Provided training and insight to ensure that dealer store were profitable. Show less

    • Spectrum enterprise

      Aug 2024 - now
      Enterprise account executive

  • Licenses & Certifications