Experience

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  Accenture

  Jan 1982 - Jan 1992

  Senior manager

  Large scale, full life-cycle systems integration, change management, and leading edge enterprise software development projects for clients such as IBM, Northern Trust Bank, United Airlines, German Options & Futures Exchange (EUREX), Baxter Healthcare, and the Michigan Employment Security Commission.

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  Mcdonald's corporation

  Jan 1993 - Jan 2006

  Senior director innovation

  Led the Innovation IT and Operations Research teams that enabled McDonald's to develop and deploy a just-in-time food assembly system in over 25,000 sites across the globe. Established rapid prototyping, simulation, ideation, Six Sigma, and 3D customer experience design skills and methods within the McDonald's CORE Innovation Center.Developed software, hardware and telecommunications solutions supporting 13,000 restaurants and over 24 million customer experiences per day.

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  Castletown innovations

  Jan 2007 - now

  Founder, ceo

  Castletown Innovations helps companies move from where they are today to where their customers' need them to be in the future. We expedite Innovation strategy and execution, rapid technology development, customer experience design, simulation, measurement of innovation results, organization change, and the knowledge transfer necessary for continued success.

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  Northwestern university

  Jan 2010 - now

  Adjunct faculty, dept. of electrical engineering and computer science

  Teach a course on using Business Model Innovation focusing on IT.

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  The brickman group

  Jan 2011 - Jan 2013

  Svp technology innovation

  Enabled business model innovation by integrating strategy, process engineering, information technology and human factors design including:- Led Brickman Group enterprise mobility strategy, cloud-based technology development and rapid deployment,- Led technology platform Agile development (ERP, IVR, Mobile, Web Portals etc.) for Brickman Facilities Solutions start-up business.