
Timeline
About me
Service Extension Region Representative at The Salvation Army
Education

West texas a&m university
2009 - 2012Bachelor of business administration - bba business administration and management, generalActivities and Societies: National Honor Society of Leadership & Success (Sigma Alpha Pi)

Pampa high school
1998 - 2002High school diploma
Clarendon college
2003 - 2009Associate of arts - aa business administration and management, generalActivities and Societies: Vice President of Student Council
Experience

Clarendon college
Feb 2006 - Jul 2014Financial aid administrator / administrative assistant to the vice president / office managerSuccessfully served students in processing and maintaining student documents and files, awarding student’s qualifying financial aid, helped veterans use eligible VA education benefits, answered all questions pertaining to financial aid, counseled students on financial assistance available, coordinated default prevention strategies and administered processes, answered telephones, created documents and presentations to educate the community in regards to types of financial aid, gave presentations in local area high schools, maintained all brochures available for students and orders supplies when needed, ordered office supplies and monitored inventory, created and maintained all financial aid bulletin boards, helped with recruiting and retention events, was responsible for maintaining the phone system, and processed billing corrections. Notarized requested paperwork. Successfully completed multiple federal and state audits.Administrative Assistant to the Vice President of Off Campus Affairs / Office ManagerDirectly assisted the Vice President of Off Campus Affairs with senior staff responsibilities, charged with making sure Admissions Office, Business Office, and Recruiting Office ran efficiently with a major focus on student services, collected outstanding balances, processed purchase orders, collected timesheets for office personnel, managed daily office procedures, processed billing corrections and payments, balanced daily collection reports, ordered office supplies and monitored inventory, created and maintained all bulletin boards, helped with recruiting and retention events, responsible for maintaining phone system, and answered telephones. Show less

American income life insurance company
Aug 2014 - Jun 2015Benefits coordinatorSuccessfully prospected clients and pursued leads to generate revenue growth. Provided high quality customer service. Helped clients determine their needs , up-selling whenever possible to increase productivity. Counseled clients about existing benefits and potential new benefits,. Maintained records of policies put in place. Helped with recruiting and training of new agents.Consistently exceeded sales goals, with a close ratio of 40%.Established strong relationships with clients, resulting in client loyalty and referrals. Show less

Case & associates commercial
Jun 2015 - Dec 2015Assistant managerCoordinated marketing plan by putting together marketing giveaways and distributed them, showed rental property to potential residents, lease property to qualified applicants, provided swift and courteous customer service, processed rent payments, corresponded with utility company to connect utilities for residents, maintained state regulated paperwork for each resident, coordinated service requests, assumed daily operations of property when the Property Manager is not available, answered telephone calls, and ordered supplies when needed. Show less

State farm
Dec 2015 - Apr 2017Insurance agentSuccessfully prospected clients and pursued leads to generate revenue growth. Created marketing flyers and brochures. Provided high quality customer service. Notarized requested paperwork for clients and team members. Trained fellow team members on various subjects pertaining to product line and having the sales conversation. Helped clients determine their needs, up-selling whenever possible to increase productivity. Top producer in the office. Established strong relationships with clients, resulting in repeat sales, added lines of business, client loyalty, and referrals. Show less

Cabot & noi employees credit union
Jul 2017 - Aug 2018Marketing director/bank tellerCreated marketing materials to increase membership accounts and maintained all social media accounts, assists CFO with daily journal entries, processed all auto loan insurance policies, itemized Escrow accounts for all mortgage loans, handled deposits, withdrawals, loan payments, transfers, ordering checks, and debit cards.

Creative solutions in healthcare
Aug 2018 - Apr 2019Marketing and admissions coordinatorIncreased census by 26% from beginning of job to peak of census, created marketing strategies to increase resident census and maintained all social media accounts, marketed among physician offices and hospitals to generate referral flow, managed Marketing Department, was involved in community events to build public relations, assisted with facility events to promote resident and staff relations.

The salvation army
Jul 2019 - nowService extension region representativeResponsible for the financial operations and management of assigned service extension locations; travels to recruit and train committee members and volunteers; plans, coordinates, supervises, and evaluates all fund raising efforts and activities in each town in order to reach fund raising goals; conducts quarterly visits of each center/unit; performs public speaking for community service groups and works to build effective working relationships with the community leaders.
Licenses & Certifications

Insurance agent (health, property, casualty)
State of texasAug 2014
Volunteer Experience
Volunteer
Issued by Tralee Crisis Center For Women on Jan 2004
Associated with Shelby HuffVolunteer
Issued by Meals of Wheels of McLean, TX on Aug 2018
Associated with Shelby Huff
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