Experience

• 

  Medsite, inc.

  Jan 1999 - May 2006

  Oversaw team of 3 Account Managers and also performed Product Management dutiesWorked with outside vendors and graphics team to create new product catalogResponsible for pricing and creation of client contracts Built pricing models in order to manage company profitability and provide quotes, updated contract templates and oversaw numerous high-level projects including catalog and website development Managed relationships with pharmaceutical marketing clients, while providing support to sales team Acquired technical requirements from all depts. and oversaw project implementation by programmers Provided full support to physician customers, assisted in telemarketing initiatives and built dept. intranet, improving communication and process time

  • Director Account Management and Product Management

    Jan 2005 - May 2006

  • Product Manager

    Jan 2004 - Jan 2005

  • Account Executive

    Jan 2002 - Jan 2004

  • Product Manager

    Mar 2002 - Jan 2002

  • Customer Service Representative

    Jan 1999 - Mar 2002
• 

  Rutgers university

  May 2006 - Jan 2006

  Student

  Attended as full-time student in order to complete degree in Economics

• 

  Csg

  Mar 2007 - now

  Successful implementation of several large-scale projects on time and with zero defectsEstablished strong relationships both internally and externally with high survey ratingsAssisted with training of team members and documentation of processes Management of high-profile, high-revenue accountsTraining of new employeesDocumentation of products and processes Act as the client liaison within all internal departments, including Graphics, IT, Operations, and FinanceConduct on-site account reviews utilizing Power Point presentationsResponsible for maintaining and growing excellent client relationships

  • Project Manager

    Jan 2016 - now

  • Senior Account Manager

    Jan 2011 - Jan 2016

  • Account Manager

    Mar 2007 - Jan 2011