Experience

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  Indiaoptions softwares pvt ltd

  Jan 2015 - Dec 2015

  Junior developer

  I have assisted senior developers in the design and development of android applications actively contributing to the implementation of various features and functionalities. Collaborated with cross-functional teams, including designers and product managers, to gather requirements and understand the project scope, ensuring alignment with stakeholder expectations. Actively participated in code reviews, providing valuable feedback and suggestions to improve code quality, maintainability, and efficiency. Conducted unit testing to identify and resolve software defects, working closely with senior developers to ensure the delivery of high quality, bug-free code. Supported the maintenance and troubleshooting of existing software applications, promptly addressing issues and implementing necessary fixes to ensure smooth operation. App Development Projects:1.Restaurant AppDeveloped a comprehensive restaurant management application for Android tablet.Created a user-friendly interface tailored for waiters, enabling them to efficiently manage orders and communicate with the kitchen and counter staff.Implemented features to facilitate seamless order transmission between waiters, chefs, and the counter, enhancing overall operational efficiency.2.Expense Tracking AppDeveloped an expense tracking application for Android.Designed and implemented the user interface, allowing users to track and categorize their expenses, set budgets, and generate reports.3.Data Extraction from Local Server to PhoneImplemented data extraction functionality to retrieve information from a local server/database and display it on a mobile device.Utilized appropriate technologies and programming languages to establish a connection with the server, retrieve data, and present it in a user-friendly format. Show less

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  Ust

  Jan 2016 - Dec 2016

  Junior information technology engineer

  Provided technical support to end-users, including troubleshooting hardware and software issues.Installed, configured, and maintained computer systems, networks, and peripherals.Diagnosed and troubleshooted system, network, and application problems using diagnostic tools.Implemented solutions to resolve identified issues, including configuration changes and hardware replacements.Assisted in the installation and upgrading of software applications and operating systems.Supported and maintained the organization's IT infrastructure, ensuring proper functioning and security.Collaborated with team members and senior engineers to maintain system performance and data integrity.Developed and maintained mobile applications for iOS/Android platforms.Assisted in the design and implementation of user-friendly UI/UX components Show less

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  Kuwait box

  Jan 2017 - Dec 2018

  Information technology engineer

  In my role, I was responsible for designing, planning, and implementing computer systems and networks that aligned with the organization's requirements. This involved assessing the needs of different departments and recommending suitable hardware, software, and network configurations. I was involved in the installation and configuration of various IT equipment, including servers, workstations, routers, switches, firewalls, and other components. Additionally, I tested and evaluated new technologies and solutions to enhance system performance and security.I ensured stable and secure operations by administering and supporting multiple operating systems. Monitoring system performance and resolving issues proactively maintained optimal uptime. I planned and executed infrastructure upgrades and migrations while minimizing disruptions. Implementing IT security policies safeguarded data and systems. I played a key role in IT projects, developing plans, allocating resources, and ensuring timely delivery. I managed end-to-end technology implementation and maintained multiple software systems, driving digital transformation. This included systems like ESKO Design Automation Engine, ESKO Workflow, ABACA Corrugated Business System, and CTI Production Management System. I facilitated the company's digital transformation by implementing robust business systems and manufacturing information systems, transitioning from manual processes to automation in just six months. This led to a significant increase in revenue and profit. Through comprehensive training and collaboration with software providers, I ensured seamless adoption of the new systems and addressed specific needs effectively. Show less

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  Interpack co. kuwait

  Jan 2019 - Dec 2020

  Senior information technology engineer

  I established close collaboration with hardware, software, corrugating, and converting machine vendors to streamline the procurement process. This involved working closely with these vendors to ensure a smooth and efficient acquisition of technology. To protect sensitive information of data . Handling software license agreements guaranteed compliance with licensing terms and conditions, meeting legal obligations effectively.I negotiated with vendors to establish support agreements for prompt technical issue resolution and comprehensive technical support. Through extensive research and evaluation, I identified optimal technology partners that aligned with the company's needs. I played a key role in developing procurement strategies for cost efficiency and high-quality technology acquisition, collaborating with cross-functional teams. Managing vendor relationships involved ongoing communication, contract renewals, and performance evaluations. Setting clear goals, assigning tasks, and monitoring progress ensured timely and successful project completion.I planned and managed IT projects, defining scopes, timelines, resource allocation, and budgets. Coordination with cross-functional teams ensured meeting requirements, mitigating risks, and achieving milestones. Additionally, I provided technical leadership in infrastructure design, network architecture, system administration, and security best practices, supporting the team in troubleshooting complex technical issues. Overseeing IT infrastructure design, implementation, and maintenance ensured high availability, scalability, and security.Developing and implementing IT policies, procedures, and standards ensured efficient operations. Timely monitoring, troubleshooting, and incident resolution minimized disruptions. Collaborating with IT service management teams maintained service levels and effective incident, problem, and change management processes. Show less

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  Caesar pac carton and paper products co.

  Jan 2021 - now

  Senior information technology engineer - lead

  As the overseer of technology operations for four corrugated packaging companies, I focused on ensuring streamlined systems, driving growth, reducing costs, and optimizing production. Collaborating with the CEO and IT Director, I provided valuable insights and successfully led the transition to SAP and EPS/CBS systems, enhancing operational efficiency. I developed and executed an IT strategy to align technology with organizational goals, while effectively leading and managing a team of IT professionals.I oversaw the company's IT infrastructure, including networks, servers, storage, and cloud-based systems. My focus was on ensuring high availability, reliability, and security to protect company data and maintain uninterrupted operations. Managing the software lifecycle was another key responsibility, from planning and development to deployment and maintenance. I collaborated with stakeholders to define system requirements, evaluate vendors, and ensure smooth integration with existing systems. I implemented and enforced IT security policies and best practices to safeguard against unauthorized access, cyber threats, and compliance risks. Effective budget management was essential, as I handled hardware and software procurement, maintenance contracts, and strategic technology investments.Collaboration with external vendors, consultants, and service providers was instrumental in delivering IT services and solutions. Leveraging their expertise and partnerships enhanced the organization's capabilities and allowed for the adoption of industry best practices. Prompt resolution of IT incidents and problems was a priority. I ensured timely response, escalation, and effective communication to minimize any potential business impact. Show less