Mandy E. Brown

Experience

• 

  Argos Health

  Dec 2017 - Sept 2018

  Information Management Specialist

  - Processed 30+ insurance claim by proactively collecting data to form a concrete application - Collected and submitted Veteran Affair payment details to clinical databases and SalesForce- Responded to information requests, questions, and complaints and launches investigations and audits of facility operations in order to identify and make recommendations for solutions to specific and systemic issues

• 

  Augusta University

  May 2019 - Feb 2022

  - Oversaw the operations of 10+ departmental management to collect data and analyze standards- Performed full cycle recruiting by attending job fairs, events, performing outreach, and networking- Utilized data analysis and operations knowledge to handle escalated issues in a consultative, resultive manner

  • HR Business Specialist

    Oct 2020 - Feb 2022

  • Human Resources Coordinator

    Feb 2020 - Oct 2020

  • Human Resources Assistant

    May 2019 - Feb 2020
• 

  Advanced Technology Leaders, Inc.

  Feb 2022 - Mar 2023

  - Processed 150+ annual new hire benefit enrollments and facilitated educational consults to assist 257 employees on benefit and retirement options- Processed 150+ annual new hire benefit enrollments and facilitated educational consults to assist 257 employees on benefit and retirement options- Utilized knowledge of one or more platforms and operating systems to resolve uprising issues

  • HR and Benefits Specialist

    Aug 2022 - Mar 2023

  • Sr. HR Specialist

    Feb 2022 - Sept 2022
• 

  Augusta University

  Feb 2024 - now

  - Provided administrative support to 55+ staff and faculty, including assisting with project management,preparing reports, and handling data entry tasks.- Managed office budgets and financial records, including processing invoices, managing expenses, andassisting with budget preparation for over 43 accounts.- Managed human resources functions including staffing coordination, recruitment, onboarding, andemployee training to support operational efficiency.- Managed daily office operations, including scheduling meetings, answering phone calls, and handling emails to ensure smooth office functioning.- Collaborated with departments and external organizations to coordinate meetings, events, and specialprojects to support university initiatives.- Trained and supervised 30+ student workers or temporary staff, delegating tasks and ensuring high levels of productivity and accuracy.- Analyzed and improved operational processes, identifying opportunities for increased efficiency, costsavings, and streamlining of administrative tasks. Show less

  • Business Operations Specialist

    Mar 2025 - now

  • Office Coordinator

    Feb 2024 - Mar 2025