Pranto Shill

Experience

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  Lexicon-British Council IELTS Test Center

  Mar 2019 - Oct 2019

  IELTS Instructor

  Lexicon-British Council IELTS TEST Venue offer a convenient way to prepare for the IELTS & English Courses both online & offline Course.- IELTS Instructor- IELTS Speaking Instructor-IELTS Examiner

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  Apollo Health and Beauty Care

  Feb 2020 - Dec 2020

  Production Manager

  Apollo leverages unique expertise and experience in developing national brand-equivalent products- Labeled, packed, counted, sorted and coded production on the belt- Stacked, stocked, piled and laid boxes and shift in shipping line- Worked on the production line in a very fast based environment to meet production goal- Checked packaged quality and piled into shipping line- Clean and organized workplace according to the direction

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  Chawk Bazar (South Asian Eatery)

  May 2021 - Oct 2021

  Assistant Manager

  The idea of Chawk Bazar is to make traditional South Asian recipes more relatable by presenting them elegantly in a fusion style- Packed takeout and catering orders- Table running and serving- Cashier front of house-Worked well independently and in a team to solve problems- Make wraps and organize front of house

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  Tim Hortons

  Apr 2022 - Feb 2023

  Supervisor

  1. Achieved sales goals through product recommendations to guests.2. Cash handling and end of day revenue reconciliation and applicable paperwork3. Prepared food based on health codes and quality standards. Stored food safely to prevent spoiling.4. Maintained kitchen equipment and reported any maintenance and repair related issues to Manager.5. Informed Manager about food shortages and equipment repairs. Maintained work areas safe andorganized.

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  Tazij Shawarma & Pizza

  Aug 2022 - Dec 2022

  Supervisor

  * Accepted and offered feedback and suggestions openly and respectfully and follows through withdelegated tasks.* Be responsible for the processing of all customer purchases, returned product, exchanges, servicerequests, and/or defective products* Communicate return, exchange, and/or service policies to determine best option for customer.* Manage all inbound calls by answering questions; offers product and service sales opportunities tophone customers* Assist phone customers that come into the store to pick up their product* Help resolve in-bound customer problems and issues, escalating to management as necessary* Reports to work for scheduled shifts, on-time and appropriately uniformed Show less