
Timeline
About me
Experienced QSR Frontline Service Professional
Education
South herald english school and college
-Gce o levelSouth valley international school
-Gce as & a levelSeneca polytechnic
2021 - 2023Diploma of education hospitality-hotel & restaurant services managementI am doing two-year diploma program which is designed to prepare me for a career in the vibrant global hotel and hospitality industry. Throughout the program I will develop some skills like service leadership, business management, decision-making, teamwork which will help me to be a great employee.
Experience
Lexicon-british council ielts test center
Mar 2019 - Oct 2019Ielts instructorLexicon-British Council IELTS TEST Venue offer a convenient way to prepare for the IELTS & English Courses both online & offline Course.- IELTS Instructor- IELTS Speaking Instructor-IELTS Examiner
Apollo health and beauty care
Feb 2020 - Dec 2020Production managerApollo leverages unique expertise and experience in developing national brand-equivalent products- Labeled, packed, counted, sorted and coded production on the belt- Stacked, stocked, piled and laid boxes and shift in shipping line- Worked on the production line in a very fast based environment to meet production goal- Checked packaged quality and piled into shipping line- Clean and organized workplace according to the direction
Chawk bazar (south asian eatery)
May 2021 - Oct 2021Assistant managerThe idea of Chawk Bazar is to make traditional South Asian recipes more relatable by presenting them elegantly in a fusion style- Packed takeout and catering orders- Table running and serving- Cashier front of house-Worked well independently and in a team to solve problems- Make wraps and organize front of house
Tim hortons
Apr 2022 - Feb 2023Supervisor1. Achieved sales goals through product recommendations to guests.2. Cash handling and end of day revenue reconciliation and applicable paperwork3. Prepared food based on health codes and quality standards. Stored food safely to prevent spoiling.4. Maintained kitchen equipment and reported any maintenance and repair related issues to Manager.5. Informed Manager about food shortages and equipment repairs. Maintained work areas safe andorganized.
Tazij shawarma & pizza
Aug 2022 - Dec 2022Supervisor* Accepted and offered feedback and suggestions openly and respectfully and follows through withdelegated tasks.* Be responsible for the processing of all customer purchases, returned product, exchanges, servicerequests, and/or defective products* Communicate return, exchange, and/or service policies to determine best option for customer.* Manage all inbound calls by answering questions; offers product and service sales opportunities tophone customers* Assist phone customers that come into the store to pick up their product* Help resolve in-bound customer problems and issues, escalating to management as necessary* Reports to work for scheduled shifts, on-time and appropriately uniformed Show less
Licenses & Certifications
Smart serve
Smart serve ontarioApr 2022- View certificate
Time management fundamentals
LinkedinJul 2022 Servsafe food handler
Probe it workplace trainingApr 2022- View certificate
Working with difficult people
LinkedinJul 2022 Smart serve
The alcohol and gaming commission of ontarioStandard first aid, cpr and aed
Canadian red crossApr 2022Whmis
Safecheck learning & certificationMar 2022Aoda
OsgFeb 2022
Languages
- beBengali
- enEnglish
- hiHindi
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