Pranto Shill

Pranto shill

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location of Pranto ShillToronto, Ontario, Canada
Phone number of Pranto Shill+91 xxxx xxxxx
Followers of Pranto Shill574 followers
  • Timeline

    Mar 2019 - Oct 2019

    IELTS Instructor

    Lexicon-British Council IELTS Test Center
    Feb 2020 - Dec 2020

    Production Manager

    Apollo Health and Beauty Care
    May 2021 - Oct 2021

    Assistant Manager

    Chawk Bazar (South Asian Eatery)
    Apr 2022 - Feb 2023

    Supervisor

    Tim Hortons
    Aug 2022 - Dec 2022

    Supervisor

    Tazij Shawarma & Pizza
  • About me

    Experienced QSR Frontline Service Professional

  • Education

    • South herald english school and college

      -
      Gce o level
    • South valley international school

      -
      Gce as & a level
    • Seneca polytechnic

      2021 - 2023
      Diploma of education hospitality-hotel & restaurant services management

      I am doing two-year diploma program which is designed to prepare me for a career in the vibrant global hotel and hospitality industry. Throughout the program I will develop some skills like service leadership, business management, decision-making, teamwork which will help me to be a great employee.

  • Experience

    • Lexicon-british council ielts test center

      Mar 2019 - Oct 2019
      Ielts instructor

      Lexicon-British Council IELTS TEST Venue offer a convenient way to prepare for the IELTS & English Courses both online & offline Course.- IELTS Instructor- IELTS Speaking Instructor-IELTS Examiner

    • Apollo health and beauty care

      Feb 2020 - Dec 2020
      Production manager

      Apollo leverages unique expertise and experience in developing national brand-equivalent products- Labeled, packed, counted, sorted and coded production on the belt- Stacked, stocked, piled and laid boxes and shift in shipping line- Worked on the production line in a very fast based environment to meet production goal- Checked packaged quality and piled into shipping line- Clean and organized workplace according to the direction

    • Chawk bazar (south asian eatery)

      May 2021 - Oct 2021
      Assistant manager

      The idea of Chawk Bazar is to make traditional South Asian recipes more relatable by presenting them elegantly in a fusion style- Packed takeout and catering orders- Table running and serving- Cashier front of house-Worked well independently and in a team to solve problems- Make wraps and organize front of house

    • Tim hortons

      Apr 2022 - Feb 2023
      Supervisor

      1. Achieved sales goals through product recommendations to guests.2. Cash handling and end of day revenue reconciliation and applicable paperwork3. Prepared food based on health codes and quality standards. Stored food safely to prevent spoiling.4. Maintained kitchen equipment and reported any maintenance and repair related issues to Manager.5. Informed Manager about food shortages and equipment repairs. Maintained work areas safe andorganized.

    • Tazij shawarma & pizza

      Aug 2022 - Dec 2022
      Supervisor

      * Accepted and offered feedback and suggestions openly and respectfully and follows through withdelegated tasks.* Be responsible for the processing of all customer purchases, returned product, exchanges, servicerequests, and/or defective products* Communicate return, exchange, and/or service policies to determine best option for customer.* Manage all inbound calls by answering questions; offers product and service sales opportunities tophone customers* Assist phone customers that come into the store to pick up their product* Help resolve in-bound customer problems and issues, escalating to management as necessary* Reports to work for scheduled shifts, on-time and appropriately uniformed Show less

  • Licenses & Certifications

    • Smart serve

      Smart serve ontario
      Apr 2022
    • Time management fundamentals

      Linkedin
      Jul 2022
      View certificate certificate
    • Servsafe food handler

      Probe it workplace training
      Apr 2022
    • Working with difficult people

      Linkedin
      Jul 2022
      View certificate certificate
    • Smart serve

      The alcohol and gaming commission of ontario
    • Standard first aid, cpr and aed

      Canadian red cross
      Apr 2022
    • Whmis

      Safecheck learning & certification
      Mar 2022
    • Aoda

      Osg
      Feb 2022