Experience

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  Urban solutions

  Feb 2010 - Feb 2011

  Receptionist

  • Answering switchboard and screening of all calls • Typing correspondence when requested on behalf of staff and directors • Petty cash control (Under supervision of office manager) • Assisting office manager

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  Casual child care

  Mar 2010 - Apr 2011

  Au pair

  • Assisting parents with childcare• Assisting with homework and tutoring • Carpool and after school activities • Babysitting when requested by parents • Cooking for children when requested • Providing entertainment and fun activities for kids

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  Crystal business solutions

  Jul 2011 - Oct 2012

  Assistant office manager and pa

  • Assisting with sales of printers and toners when requested • Regular stock take to maintain supply levels of stock • Invoicing for all sales • Petty cash control • Ordering of toner and printing supplies from suppliers regularly • Answering of switchboard and directing calls accordingly • Liaising with clients when required

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  Sarah watermeyer designs

  Jun 2013 - Nov 2013

  Office administrator and executive pa

  • Managing of large design budgets for clients • Liaising with clients – Assisting with queries • Assisting in design meetings with pulling of various fabrics, notes etc. • Ordering of décor, materials, stationary, equipment and refreshments for meetings • Managing for receptionist and Directors personal driver • Personal assistant duties such as, daily diary management, correspondence, assisting with scheduling Directors children’s extracurricular activities and arranging driver for the prepared schedule etc.) Show less

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  Independent valve marketing

  Mar 2014 - Jul 2014

  Receptionist

  • Answering and screening of all incoming and outgoing calls • Daily follow-ups of tenders• Welcoming of guests and directing them to the appropriate department/person • Daily filing and updating of Tender register

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  Ikemeleng architects

  Sept 2014 - Nov 2020

  Office administrator and executive pa

  • Tender completion, briefing attendance and ensuring allsubmissions are completed in a timely manner• Maintaining and updating all company statutory documents suchas, CIPRO, BBBEE, good standing, Tax clearance etc.• Assist with basic HR duties, maintaining employee records,recruitment of candidates and workplace safety etc.• Managing and maintaining all ISO 9001:2015 QMS Systemsdocumentation, as well as assisting with Internal Audits• Managing and maintaining of all office equipment (Pinter’s, plotters,and server) and systems, including data management, and filingsystems• Stock and Inventory purchases for office• Ensuring server back-ups are completed on a weekly basis• Purchase orders and invoicing completed when requested• Petty cash control• All PA duties for 2 of the Directors such as, minute taking, diarymanagement, correspondence with clients, contractors andsuppliers, research, presentations etc. Show less

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  Disa life sciences

  Nov 2020 - Dec 2020

  Quality administrator

  • Managing the quality management systems and procedures• Managing quality and training registers, Conducting quality checksfor all returned medical devices, reporting faults and abnormalities,and arranging returns to supplies both locally and internationally• Processing shipping documents as needed• Conducting quality management training for new employees withthe assistance of the Quality Manager• Accessing all quality management training exams when receivedfrom new employees Show less

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  Zevoli growth partners

  Mar 2021 - Apr 2021

  Pa and office manager

  • Creating and updating Onboarding packs for new employees aswell as MANCO committee• Creating user guides for all office systems and equipment• Attend weekly and monthly MANCO meetings, take notes ofdiscussion, prepare the initial draft of minutes and summaries• Managing maintenance of all office equipment and weekly stockinventory• Assisting HR manager with CV checks, interviews and offerletters• Planning, arranging, and organizing weekly and month end officeevents• Assisting social media and marketing manager with variousmarketing and social media admin• All receptionist and office administration tasks such as stationeryand grocery orders, equipment servicing etc.) Show less

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  Bright resources investments

  Apr 2021 - Sept 2023

  Office manager and executive assistant

  • Manage and maintain executive calendars, scheduling appointments, meetings, and travel arrangments. • Act as the primary point of contact for internal and external stakeholders • Provide project co-ordination support to the CEO to Bright Resources and Keyes Art Mile • Receives details of required projects, scopes out the approach and co-ordinates the project from beginning to the end. • Co-ordinate activities of various projects on the instruction of the CEO • Arrange all events and functions as and when required by the CEO and Managers • Manage and maintain all office equipment and systems, including data management, filing systems, stock inventory and vendor relationships • Manage general administrative tasks to ensure the efficient operation or the office.Conduct research to support strategic decision-making. • Manage all social media platforms for all companies within Bright Group • Updating, amending, and completing all short-term lease agreements for new tenants when required • Supporting with HR processes and recruitment Show less

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  Fnb south africa

  Sept 2023 - now

  • Assist compliance team with SARB validations, creating BOPs and consolidate reports• Assist corporate team with processing and vetting of payments • Process returns for Zar and Currency payments , capture generic payments, consolidate reports , incentive captures • Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders Convert identified leads into successful sales• Achieve individual targets as set according to appropriate business area or sales plan• Maximise cross sell opportunities and strengthen client relationships• Manage the conversion of forex deals into sales by executing the following activities: Working queues, Imports, Exports, Swifts, New referrals against the target set• Comply with governance in terms of legislative and audit requirements manage forex deals efficiently to minimise the total number of deals cancelled Show less • Manage costs / expenses within approved budget to achieve cost efficiencies• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions• Manage existing clients and grow portfolio through making contact and generating leads• Manage the growth of active customer Account Base to increase client base• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets• Maximise Business Portfolio cross sell opportunities and strengthen client relationships• Contact prospective clients and sell appropriate banking products in order to achieve sales targets. • Define a Sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies• Comply with governance in terms of legislative and audit requirements• Enter all Qualified leads into the sales pipeline and maintain on a daily basis• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies• Provide accurate and reliable sales and service statistics• Manage own development to increase own competencies Show less

  • Foreign Exchange Consultant

    Nov 2024 - now

  • Forex Client Service Consultant

    Sept 2023 - Nov 2024