Experience

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  Antavaya

  Sept 2015 - Nov 2015

  Counter staff
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  Kayoonna_id

  Jul 2017 - now

  Business owner

  Successfully gain exposure from 0 followers to 115k+ followers on Instagram and over 100k on Shopee market place.Build a great and supportive work envoirment for my team.Handled all financial operations, including accounts receivable and payable, payroll, and cash management.Implemented a customer service strategy that increased customer satisfaction and retention.Established business relationships with distributors.

• 

  Bab al shams desert resort

  Jul 2018 - Jan 2019

  Food and beverage intern

  Provide the best service to patrons in a hospitable and efficient manner.Have the knowledgeable about food items on menu, cocktails offered, wines by the glass and by the bottle.Ensured dietary restrictions of guests were followedEnsured they feel special on their special day (Anniversary, Birthday, Promotion, etc)

• 

  Indonesia asian games 2018 organizing committee (inasgoc)

  Aug 2018 - Aug 2018

  Clerk of works
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  Cv akrindo abadi

  Jan 2021 - Jun 2021

  Sales and marketing associate

  Collaborated with colleagues on the creation of annual/monthly digital marketing strategies and plans, ensuring the quality andrelevancy of content.Produced weekly sales reports, monitored the performance of the campaigns, and maintained professional relationships withprospective and existing clientLeveraged social media platform to amplify brand and drive engagement.

• 

  Everydaycplus

  Jun 2021 - Feb 2022

  Outlet supervisor

  Provided support to management, resulting in a positive impact on the company's overall performance.Manage emails, letters, packages, phone calls and other forms of correspondence.Create and update databases and records for financial information, personnel and other data.Supervise members of the administrative staff, equally dividing responsibilities to improve performance

• 

  Hamperscookies.id

  Feb 2022 - Nov 2022

  F&b head of operations

  Managing daily operations and maintaining quality standardsOverseeing staff training, monitoring inventory and cost control.Ensuring compliance with health and safety regulations.Maintaining positive customer relationships, processing complaints, and responding to customer needs.Improve operational management systems, processes.

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  Lyle washington dc

  Nov 2022 - Nov 2023

  Restaurant supervisor

  Successfully manage a restaurant on a busy that with 400 guests.Built a cohesive restaurant team environment and work culture in which team enjoys their job.Create several Standard Operating Procedure for a better productivity and efficiency.Trained and coached staff to efficiently perform well according to SOPs.Engaged with guests and ensure they received the experience they were looking for.Manage inventory and ordering supplies that needed within the restaurant.

• 

  Artotel group

  Feb 2024 - Aug 2024

  Food & beverage executive

  Manages planning, coordinating, directing, and monitoring the effectiveness ofall food and beverage activities in all units in Artotel Group to meet the organization standards. (Looking after 100+ units)Successfully help the team to do the rebranding of Artotel Gelora Senayan & New Beranda (Mangkuluhur Artotel Suites)Preparing OS&E, pre-opening budget, financial illustration dan FB Concept for upcoming projectsCreating reports of F&B Revenue on weekly and monthly basis

• 

  The st. regis jakarta

  Aug 2024 - now

  Food and beverage supervisor