
Timeline
About me
Quality and Compliance Manager at Mosaic Pharmacy Service
Education

University of florida
1997 - 2001Bachelor's degree public relationsActivities and Societies: Minor, Business Administration Outside Concentration, Travel and Tourism
Experience

Lancaster pollard
Jun 2003 - May 2005Marketing specialist• Redesigned all company-wide collateral, including all corporate identity documents.• Implemented all components of the company’s marketing program, including design of advertisements, direct mail pieces and print collateral and execution of trade show strategy.• Launched four electronic newsletters to segmented audiences, resulting in more frequent communications and reduced expenses.

National community pharmacists association
Oct 2005 - Nov 2013• Serve as project manager of a multi-year adherence initiative with responsibilities that include strategic planning, timeline development, budgeting, and oversight of five-member adherence team. • Develop and serve as project lead for a branded adherence program for NCPA members with responsibilities that include program promotion, pharmacy recruitment and training, and reporting. • Interface with regulators, policy makers and patient advocacy organizations to increase awareness of pharmacists’ value in improving outcomes and lowering health care costs. Show less • Worked in conjunction with marketing and network operations teams to develop and implement an annual marketing, communications, and outreach campaign to community pharmacists with the goal of increasing awareness of and support for Community CCRx Medicare Part D plans and programs.• Managed the development and execution of all pharmacy-directed outreach activities, including virtual town hall events, direct mailings, special events, print advertisements, articles, online tutorials, and continuing education seminars designed to educate pharmacists about developments/changes within the Medicare Part D program and Community CCRx plans. Show less • Led the communications and marketing effort for a national outcomes study of 4,000 asthma patients, including development of communications strategies, timelines, and marketing messages.• Developed and executed a $200,000 national adherence communications initiative, including press conference, video news release and grassroots outreach to independent pharmacists.• Provided public relations and marketing support for all departments, including the development of a comprehensive association marketing plan, refinement of marketing messages, creation of marketing objectives and timelines, copyediting of final content, and execution of approved plans. Show less
Director of Special Projects
Feb 2011 - Nov 2013Director of Program Outreach, Community CCRx
Jun 2007 - Dec 2012Associate Director, External Communications
Oct 2005 - May 2007

Wecare pharmacy
Dec 2014 - Sept 2020-Ensure pharmacy's products and practices comply with all state and federal guidelines and USP standards (795, 797, 800)-Develop, update, and maintain standard operating procedures for all compounding activities-Direct pharmacy's performance improvement program, including routine audits and annual reporting-Manage state licensing and permits-Assist with hiring and on-boarding process of all new employees-Oversee integration of pharmacy systems, including IT and environmental monitoring Show less 1) Increase prescriber awareness of WeCare Pharmacy and its traditional and non-traditional pharmacy/wellness services, including compounding 2) Build consumer awareness of WeCare Pharmacy in Warrenton and surrounding communities3) Secure speaking engagements and plan/host special events on a variety of health/wellness topics4) Support in-store and local marketing efforts by developing professional, brand-enhancing signage, fliers and direct mail pieces to promote the pharmacy's programs and services5) Maintain a social media presence that makes the pharmacy easy to find on the Web and projects an image of professional pharmacy and wellness services6) Identify and recommend new programs that will help increase store traffic and diversity revenue streams Show less
Director of Operations/Compliance
Jan 2017 - Sept 2020Director of Outreach and Education
Dec 2014 - Dec 2016

Mosaic pharmacy service
Sept 2020 - nowQuality and compliance manager
Licenses & Certifications

Registered pharmacy technician
Virginia board of pharmacy- View certificate
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Certified pharmacy technician
Pharmacy technician certification board (ptcb)Nov 2016 
Licensed official: judge
Usa swimmingFeb 2024
Lean six sigma yellow belt
Acuity instituteAug 2022
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