Experience

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  Hinduja global solutions

  Sept 2009 - Dec 2010

  Associate claim processing executive

   Working on US Health insurance process, handling claims from the provider, analysis of the claims verifying the amounts claimed by the provider and releasing the funds once all the validation process is complete. Sending correspondence letter to the service provider on Financial Recovery. Also verifying if claims received are of duplicate by checking the services provided in the claim.

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  Ey

  Dec 2010 - Nov 2013

  Senior associate

   Worked as Tax Support role for several countries in the Organization. Managing assignees query and resolving the queries within the TAT.  Managing the global coordination work by communicating with clients and coordinating with the country teams also managing the work efficiently with quality.  Attending calls with the clients making notes of all their requirements communicating the same to the country teams and keeping clients posted on the updates from the respective team Being proactive by identifying the possible errors in the process and making necessary changes to the process.  Monitoring the team, training the fresher’s on the process also alignment of work to the team everyday morning also keeping team updated on the process changes. Show less

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  Ey

  Oct 2021 - Mar 2024

  Manager

  10 years of experience in Client Account Management for Global Mobility Immigration, Tax and RPA, Automation Implementation for the Mobility Practice, client on-boarding Client Account Management – Tax Operations and automation process development for business team, identifying margins improvement for Global teams, team management, Engagement financials, budgets. MS Excel/Spot fire and Business Intelligence – Monthly Reviews and Reconciliations, Dashboard, KPI/Spot fire/Power BI/Business Intelligence and Annual Reports. Process Team – Part of process team for new hire training, Process training and Process map preparation. Testing of EY tools, implementation of new ideas to improve overall tax compliance process Automation – Identify, analyze and managing end to end delivery of automation related solution for Global Mobility tax practice (Americas, EMEIA regions) using RPA, Agility, block-chain technology Business traveler – Client on-boarding for EY for travel risk assessment related to Immigration, tax, payroll, social security, Equity and PE etc. Working with Individual teams in EY for risk assessment analysis and updating EY application with tax and Immigration rules. Working with clients on change management. Show less

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  State street

  Mar 2024 - now

  Senior manager