Jason Sloan

Experience

• 

  GTE

  Nov 1990 - Dec 2000

  • Specialist - Sales Support

    Mar 1999 - Dec 2000

  • Coordinator - Quality Training

    Jan 1998 - Mar 1999

  • Sales Support Specialist

    Jan 1997 - Dec 1997

  • Business Account Representative

    Apr 1996 - Dec 1996

  • Business Sales Representative

    Aug 1995 - Apr 1996

  • Customer Contact Associate

    Aug 1993 - Aug 1995

  • Directory Assistance Operator

    Nov 1990 - Aug 1993
• 

  Verizon Communications, Inc.

  Dec 2000 - Jan 2016

  • Senior Consultant

    Apr 2015 - Jan 2016

  • Sales Manager

    Oct 2014 - Apr 2015

  • Supervisor - Business Operations Support

    Jan 2013 - Oct 2014

  • Local Manager

    Sept 2008 - Jan 2013

  • Manager - Performance Assurance

    Jan 2007 - Sept 2008

  • Acting Director - Customer Service

    Feb 2006 - Dec 2006

  • Manager - Customer Service

    Apr 2004 - Feb 2006

  • Specialist - Sales Support

    Oct 2002 - Apr 2004

  • Consultant - Sales Support

    Dec 2000 - Oct 2002
• 

  Frontier Communications

  Feb 2016 - now

  As the Product Owner for Frontier’s longest-running Agile Squad and the Dispatch IT development team, I partner with executive leaders to define priorities and translate vision into actionable initiatives. I drive the strategic roadmap, ensuring technology investments align with business goals and deliver measurable impact. Partnering with Finance, I build business cases and secure funding for initiatives that enhance efficiency, workforce optimization, and customer experience.I lead strategic planning and execution for high-impact initiatives, balancing stakeholder priorities, operational demands, and IT capabilities. I drive cross-functional alignment to ensure technology solutions enhance business performance and scalability. As a champion of operational excellence, I foster a high-performance culture by mentoring leaders, setting clear expectations, and driving collaboration across Transformation and Agile teams. As a trusted advisor, I spearhead initiatives that enhance workforce efficiency, automation, and enterprise agility. Show less

  • Director - Scrum Product Owner, Field Ops Transformation

    Oct 2021 - now

  • Senior Manager

    May 2019 - Oct 2021

  • Senior Operations Specialist

    Nov 2018 - Jun 2019

  • Local Manager

    Feb 2016 - Nov 2018