Nash Jasper

Experience

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  Chick-fil-A-Franchise

  Apr 2015 - May 2016

  Supervisor

  Responsible for training, coaching, and motivating 10-15 employees at any given time.Responsibilities included: ability to perform any position at a given time, shift manager duties, new employee training, interpersonal conflict resolution, and customer complaint resolution.Built and maintained effective relationships with customers, other employees, and upper management.

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  Judgment Collection Specialists, Inc.

  May 2016 - May 2019

  Research Analyst

  Used advanced software skills to produce high-quality documents and reports.Responsible for researching real and personal property records to verify assets and cash accounts.Trusted with highly sensitive information.Researched data on various computer systems and databases.Maintained a calm, professional demeanor when faced with time-sensitive, high volume workloads.

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  American Caging

  Jun 2019 - Oct 2020

  Mail Processor/Data Entry Clerk

  Mail Processor Received and sorted incoming mail. Maintained an effective pace to make sure the job was done fast and effectively. Prepared, sorted, and maintained document order and or sequence for processing.Data Entry Clerk Maintained quality levels above prescribed minimums to support team productivity and efficiency. Uploaded donor ID numbers into client databases. Transferred specific donor information into client databases to maintain consistent and accurate client records. Show less

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  Amazon

  Oct 2020 - Oct 2022

  Successfully led multiple teams in different areas of the sort center toachieve volume expectations.Managed labor efficiently to maintain consistent segments throughout thesort.Trained associates to implement and maintain approved and establishedprocess improvements in assigned functional areas.Worked in various capacities to understand and experience process issuesand potential improvements firsthand.Improved and optimized multiple processes by investigating problemareas and recommending solutions that streamlined production.Communicated with management and associates to understand processimprovement areas and collaborate for solutions.September 2021, received Process Assistant of the Month at BNA5. Show less

  • Process Assistant

    Aug 2021 - Oct 2022

  • Fulfillment Associate

    Oct 2020 - Aug 2021
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  EPB

  Oct 2022 - Oct 2023

  Tehnical Solutions Advisor

  Provided technical support for a number of different ISP's as part of our Broadband Technical Solutions team.Assisted customers with various types of technical issues via email, live chat, and telephone.Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.Troubleshot hardware and software issues and worked with service providers to facilitate repairs for end users.Researched issues on various computer systems and databases to determine resolutions to problems and answer inquiries. Show less

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  Educational Media Foundation K-LOVE & Air1 Media Networks

  Nov 2023 - now

  NOC Technician I