
Maria E. Meléndez Tirado, EdD, CPM
Customer Service Representative, Assistant Branch Manager & Operations Manager

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About me
Chief Turnaround Officer at Virgin Islands Department of Education
Education

Charlotte Amalie High School
-High School Diploma 9th - 12thActivities and Societies: National Honor Society CAHS Marching & Concert Band

University of the Virgin Islands
-Bachelor of Arts (B.A.) Elementary EducationActivities and Societies: Golden Key International Honor Society Division of Education Undergraduate Award, 2005

Walden University
-Certificate Instructional Design and Technology
Northcentral University
-Doctor of Education - EdD E-LearningActivities and Societies: Golden Key International Honour Society, Kappa Delta Pi International Honor Society in Education

University of the Virgin Islands
-Master of Arts in Education Educational TechnologyActivities and Societies: Golden Key International Honor Society Division of Education Graduate Award, 2008
Experience

Banco Popular de Puerto Rico
Jan 1996 - Jan 2004Customer Service Representative, Assistant Branch Manager & Operations ManagerApplied dynamic strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Demonstrated strong communication and leadership skills in effectively coordinating projects/workflow and define expectations. Tracked employee progress to ensure assignments were completed, conducted yearly employee evaluations, and stayed current regarding security policies and procedures.• Played an integral role as a Trainer of Trainers, and trained staff on Banking software.• Effectively analyzed internal processes to define inefficiencies and provide expert recommendations to boost productivity and performance. Show less

Virgin Islands Department of Education
Aug 2005 - Aug 2010Elementary Education Educator/Technology TeacherTaught Kindergarten, ESL (Primary), 2nd Grade, Technology K-6th

University of the Virgin Islands
Jan 2009 - Aug 2015Part-time InstructorTeach engaging and educational classes, lectures, and workshops; prepare curricula and participate in other activities to further educational goals and objectives in various subjects. Actively assist students in achieving academic success by evaluating their abilities, interests, talents, and personality characteristics. • Monitor student learning, and provide in-depth and individualized instruction to students. • Provide ongoing learner-centered leadership for staff and students to promote confidence.Courses: Introduction to Computers in Education Introduction to Educational Technology Computer Applications in Schools Educational Technology in the Learning Process Practicum in Educational Technology Show less

Orange County Public Schools
Aug 2010 - Nov 2010Kindergarten Teacher
Pearson
Feb 2011 - Jan 2012K-20 Curriculum Specialist• Promoted and sold basal, supplemental or digital programs and services to the K-12 Education Market• Provided pre- and post-sale support and guidance to customers for optimal product implementation in alignment with customer’s specific instructional practices• Visited college campuses and sold textbook and technology products based on the instructor's course requirements• Developed relationships with faculty members and bookstore personnel. Show less

Virgin Islands Department of Education
Jan 2012 - Jun 2013• Perform regular teacher’s class plan while absent, including but not limited to the following:• Report to the principal or school secretary upon arrival at the school.• Maintain, as fully as possible, the established routines and procedures of the school, and classroom to which assigned.• Assume the responsibilities for instructing classes when a teacher is absent.• Maintain appropriate records including checking test papers, recording grades, student assignments for homework, projects and the necessary clerical work required to maintain student records for a teacher who is absent.• Follow all district and individual school policies, rules and procedures to which regular teachers are subject and which good teaching dictates. Show less
Substitute Spanish Teacher
Feb 2012 - Jun 2013Technology Teacher/21st Century Community Learning After School
Jan 2012 - Jun 2012

Virgin Islands Department of Education
Aug 2013 - nowProvide support to the architect and the Operations team by monitoring compliance of projects, and providing support in scheduling, purchasing, and implementation phases of the disaster recovery, and supporting the reimbursement and drawdown process.Use tracking systems to evaluate and report the timeliness of the grantee’s overall OperationsDivision expenditure rate as well as progress towards meeting outcome measures and thecomparison of obligations to expenditures.Ensure that the VIDE Operations Division is in compliance with state and federal regulations.Provide information on the status of Operations Division activities as appropriate.Coordinate and collaborate with multiple stakeholders involved in or affected by programs.Monitor and evaluate program effectiveness, and implements improvement strategies.Develop, manage, and monitor the program budget and associated projects and providefinancial information.Manage, coordinate, implement, and monitor projects associated with assigned programs forcompliance.Interact with internal and external customers.Investigate and respond to inquiries from the public and other departments.Attend meetings and conduct presentations to Boards and Committees and othergovernment agencies. Show less The Assistant School Principal is directly responsible to the building Principal for any and all aspects of Administration and Instructional leadership and coordination, which may be assigned to him, by the building Principal. The Assistant Principal shall be responsible for the school during the absence of the Principal.Supervises extra-curricular activities;Accomplishes administrative work involving special supervisors, department heads and teachers;Supervises the custodial staff and inspects the building and grounds.Prepares schedules;Implements programs of pupil welfare, such as conferring and counseling with students, and as required, with parents, regarding achievement, growth, discipline, extra-curricular activities, and other matters believed to be related to the success of the students;Supervises commencement exercises;Represents the school in community functions in lieu of the principal;Performs other related work as assigned. Show less Virgin Islands Department of Education, St. Thomas, VI• Review and process federal program documentations to include grants applications, agreements, memoranda and letters.• Coordinate financial and grants management activities.• Document and recommend new procedures for better accountability controls, recordkeeping, and reporting for federal aid programs.• Research historical records for grants and effect drawdown.• Review budgets to ensure proper recording of federal-aid-funds on the Department of Finance system.• Supervise activities conducted in the Federal Grants Management Office with the support and assistance of assigned personnel.• Collect information and documentation from various sources for delivery to auditors. Show less • Oversee all aspects of the T&FASEG.• Provide leadership and management of a three-year Federally-funded grant.• Write reports, complete procurement processes, and complete other duties related to the management of a Federal grant.• Collaborate with territory and district staff, outside consultants and local teachers to support their use of technology in the delivery of curricula through a variety of instructional methods.• Consult on the technology budget for computer resources, including hardware, software, and related resources; identify trends in software, curriculum, teaching strategies and other educational areas.• Assist in assessing technology skill levels of students, teachers and staff.• Lead planning processes for technology integration professional development.• Assist in grant writing as needed. Show less
Chief Turnaround Officer
Aug 2023 - nowChief of Staff
Sept 2022 - Jul 2023Disaster Recovery Compliance and Monitoring Senior Manager
Sept 2021 - Aug 2022Assistant Principal
Sept 2018 - Sept 2021Kindergarten Teacher
Aug 2018 - Sept 2018Director of Federal Grants
Apr 2015 - Aug 2018T&FASEG Program Director
Aug 2013 - Apr 2015
Licenses & Certifications
- View certificate

Six Sigma Foundations
LinkedInApr 2019 - View certificate

Lean Six Sigma: Define and Measure Tools
LinkedInApr 2019 
Lean Six Sigma White Belt Certification
Management and Strategy InstituteMar 2019
Grants Management Body of Knowledge Training
National Grants Management AssociationApr 2018- View certificate

Managing Projects with Microsoft Teams
LinkedInApr 2020 - View certificate

Microsoft Collaboration: SharePoint, Teams, and Groups
LinkedInApr 2020 - View certificate

Learning Microsoft PowerApps
LinkedInMay 2020 - View certificate

Project Management: Government Projects
LinkedInApr 2019 
Project Management Essentials Certification
Management and Strategy InstituteMar 2019- View certificate

K-12 Blended & Online Learning
Coursera Course CertificatesMay 2017 
NGMA's 2018 Annual Grants Training Program
National Grants Management AssociationApr 2018
Languages
- enEnglish
- spSpanish
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