
Heather McGowan, MLS, DAS
Development Coordinator

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About me
Manager, Archives at National Association of REALTORS®
Education

University of North Carolina at Chapel Hill
2016 - 2018Master of Library & Information Science - MLIS
Presbyterian College
2010 - 2014Bachelor of Arts - BA History; Southern Studies
Experience

Rotary International
May 2016 - Aug 2016Development Coordinator-Provide general administrative support to Gift Officers: review expense reports, generate pre-approach letters, fulfill publication requests-Assist in travel logistics for Evanston based and remotely-based Gift Officers: prepare publication folders, review and track expense reports, coordinate Raiser’s Edge and NetForum updates-Perform diverse, advanced, and confidential administrative support related to the processing of contributions, processing Bequest Society information, building custom database reports, and retrieval of relevant reports from a variety of database sources.-Large-scale data import and retrieval from a variety of database sources Show less

University of North Carolina at Chapel Hill
Aug 2016 - Jan 2017Graduate Research Assistant-Process NC Supreme Court of Appeals unbound volumes for preservation—assess damage, create database entry of damage, mark damage for reprint-Utilize microfilm copies of NC Supreme Court of Appeals unbound volumes to ensure all pages are intact, digitized, compare microfilm to print, and reprint damaged pages and file in proper order as necessary-Prepare bound volumes for digitization and long-term storage and preservation

Duke University
Jan 2017 - May 2018Graduate InternGraduate Intern for the Sally Bingham Center for Women's History and Culture and Graduate Intern for the Human Rights Archive.-Technical Services: processed collections of mixed-formats, including photographs, artifacts, AV materials, and posters.-Research Services: answered remote and in-person reference questions, planned and led instructional sessions and workshops with archival materials, and managed the Bingham Center’s social media content/presence.-Curator: I worked side by side with the curator for the Bingham Center where we made collection decisions, retrieved and accessioned collections, as well as communicated with current and potential donors. Show less

National Association of REALTORS®
Jul 2018 - nowManage all processing, arrangement, and description in the Association Archives. -Arrange all archives materials according to the taxonomy. Tagcontent with appropriate metadata and catalog for access andlong-term storage.-Utilize description standards to contextualize and summarizecomplex topics or large amounts of information.-Create “Research Guides” or finding aids for archival collections. Prepare description for collections and catalog records; including establishing authority control and writing accurate contextual description.-Develop policies, guidelines, and best practices for the management and maintenance of the Association Archives.With the archives manager, establish and maintain an association records management framework. Identify key groups, appoint records managers, and ensure record retention.Provide reference services (in person, online, and over the phone), for both quick reference and in-depth research, to members, association staff, NAR staff, government agencies, consumers, authors, and non-members.Promote NAR Library & Archives services and resources through onsite, offsite, or virtual training sessions for NAR staff, board staff, and members. Show less
Manager, Archives and Records
Apr 2023 - nowArchivist and Digital Preservation Librarian
Jul 2018 - Apr 2023
Licenses & Certifications

Digital Archives Specialist (DAS)
Society of American ArchivistsJan 2023
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