Experience

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  Bnc power project limited

  Aug 2013 - Mar 2015

  Support engineer
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  Ace computer services

  Mar 2015 - Mar 2018

  I had worked as Technical Support engineer. Analyzing customers requirement and suggest customer on how and where to apply the best practices.Handling L2 escalated calls tickets and resolving the same depending on the priority levels. Performing Patch deployment & software distribution as well as UAT testing.Recently working on Ransom ware patch deployment on Windows and server OS.Deft in determining computer feasibility by evaluating, analysing requirements and solutions.Hold sound knowledge of application support and operation areas.Well versed with MS Office and Other Applications.An effective communicator with excellent interpersonal, logical thinking & analytical abilities. Show less

  • Over 1.5 years of experience in Support Engineer and 3 year experience, worked as Team Leader.

    Mar 2015 - Mar 2018

  • Team Leader

    Mar 2015 - Mar 2018
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  Wipro

  Mar 2018 - Jan 2023

  Bigfix administrator & team lead

  Patch Management and software distribution. Handling Relay Server, Support to remote service also Worked on Internet Explorer 11 project simultaneously.Hands on experience in BigFix Deployment tool.

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  Inspira enterprise

  Jan 2023 - now

  Senior technology consultant