Mariam Alkhalifa

Experience

• 

  Almana Group of Hospitals

  Feb 2004 - now

  - Defines specifications for complex operating SW programming applications or modifies existing application action.- Provide technical expertise and recommendations to support and enhance the existing systems.- Identify opportunities that can improve an efficiency of a business process.- Investigates and resolve application functionality related issues and provide first level supports and troubleshooting.- Coordinates application developments for multiple projects.- Assist network administrator as well as computer system administrator with application installation and testing.- Assist in troubleshooting software application issues. Identify modifications needed in existing applications to meet changing user requirements. - Provides assistance and advice to business users in the effective use applications and information technology. Produce technical procedures and documentation for new and existing including operations, user's guide etc.- Participate on IT project steering committees and be involved in the design phase of any new IT SW development.- Serve as a liaison and facilitator between all business units to assist in addressing and resolving IT software issues. Show less

  • Senior System Analyst

    Jan 2017 - now

  • System Analyst

    Oct 2012 - Jan 2017

  • Medical Billing Clerk

    Feb 2004 - Oct 2012