Shahrukh Zafar

Experience

• 

  Future Soft Group

  Sept 2011 - Apr 2019

  Electrical Engineer

  My job description includes discuss with others in the design team relating to the project, reading design specifications, inspect electromechanical devices and technical drawings, designing and conducting tests, servicing and maintaining equipment. Following are the projects or task that I accomplished successfully:Quality Wire, Pakistan- Design a system to control Single Line Wire Drawing Machine of 8 blocks using Delta INVERTERS of 55kW Inverter.- Installation of Bamuller DC Motor Drive of 23kW, with 4ampere Field controller to control the torque of single line wire drawing machine of 6 blocks.-Diagnose the faults of DC series, shunt and compound wound motor from 19.5kWatt to 150kWatt, carbon replacing and commutator polishing.-Checking and maintenance of electric cranes, blowers, water pumps, focus lights, grinders, and cutters.Unique Wire, Pakistan- Design a relay logic control system to drive AC Induction Motor using Delta C2000 VFD Drive of 30HP to control 4 block of wire drawing machine- Also installed DC Motor Control Drive to control the speed of pressing machineK-Electric, Pakistan- Installed two 50kVA Chloride Inverter in Unit-1 & Unit-4- Troubleshoot and maintenance of Seria Inverter 50kVA in Unit-2 & Unit-3- Repaired a rectifier of 220 V 200 A in Unit-5Fauji Fertilizer Bin Qasim Limited (FFBL), Pakistan- Preventive maintenance of 50kVA Inverter in Central Control Room of FFBL- Repaired La MARCHE A31 10kVA Inverter- Working on Kjellberg 751 welding rectifierAli Baba Swing, Fun land (Clifton, Karachi) , Pakistan- Troubleshooting, commissioning and maintenance of DC Drive and Field Controller.- Growler testing of 150kW DC Motor- Testing the limit switches, push button, proximity sensors, and shaft encoders.INSTRUMENTS EXPERTISEDigital/Analog multimeter Digital Ampere Meter Phase Sequence Meter AC Motor Rotation Meter Digital Tachometer Armature Growler Tester Induction Heater Show less

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  IHSAN Sons / Safety Wear

  Apr 2019 - Oct 2019

  Electrical Maintenance Engineer

  Planning and Undertaking schedule maintenanceCommissioning of gloves dipping plantResponding to breakdownDiagnosing faultsCreating maintenance procedure

• 

  Vivo Pakistan

  Oct 2019 - now

  • Maintain service center according to 6S standardization to provide exceptional quality service to visitors.• Provide quality and timely service to user to enhance user experience on after sale services.• Monthly inspection of all the electrical system, electronics devices, UPS Batteries and maintenance tools to ensure smooth work process and ensure safety to the engineer and company property.• Maintain warehouse inventory according to consumption of spare parts and order parts from HO weekly by creating turnover file.• Count daily revenue, enter details to excel sheet, submit a revenue to bank and share the slip to Coordination Executive according to the date assign by HR Department.• Provide technical solution to the user who visit the service center, on call and to the distributors/dealers related to there queires. Show less • My core job responsibilities is to repair mobile phones, diagnose fault in customer mobile and repair it by hand to hand services.• Update customer's record in CRM.Deal with customers‘ mobile phone problems and answer customers’ inquiries on products and services.• Timely report the difficult problems encountered in the work to the service center manager and track the processing results.• Cooperate with relevant departments and technical manager to collect feedback and track quality problems.• Deal with customer’s complaints, professional consultation and technical problems, and guide them to operate correctly to satisfy them completely. Show less

  • Customer Service Manager

    Jun 2022 - now

  • Maintenance Engineer

    Oct 2019 - Jun 2022