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Piky Herdiansyah

Piky Herdiansyah

Complaint Management

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location of Piky HerdiansyahWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Flight Specialist at Agoda

  • Education

    • Universitas Sriwijaya

      2015 - 2019
      Bachelor's degree Communication and Media Studies 3.34

    • SMKN 53 Jakarta (Public Vocational High School of 53, Jakarta)

      2012 - 2015
      Audio Visual Electronics Vocation

  • Experience

    • Dewan Pers Republik Indonesia

      May 2018 - Aug 2018
      Complaint Management

      I had finish an internship in Dewan Pers Republic Indonesia as a student intern in News Ethic and Complaint section.

    • English Studio Pare

      Sept 2020 - Mar 2022

      • Online IELTS Tutor

        Mar 2021 - Mar 2022

      • Hybrid IELTS Tutor

        Feb 2021 - Mar 2021

      • IELTS Tutor

        Sept 2020 - Jan 2021

    • JagoBahasa.com

      Jul 2021 - Feb 2022
      Integrated English Tutor

    • Teleperformance

      Aug 2021 - Apr 2022
      Customer Success Specialist

    • Schoters

      Feb 2022 - now
      IELTS Instructor

    • Agoda

      Apr 2022 - now

      • Flight Specialist

        Nov 2024 - now

      • Project Associate - Operational Excellence Partnerships (Secondment)

        Feb 2024 - Dec 2024

      • Learner Experience Facilitator Secondee

        May 2023 - Feb 2024

      • Customer Experience Specialist

        Apr 2022 - May 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Piky Herdiansyah
      2nd Place for National Scientific Paper Competition Universitas Negri Jakarta Dec 2019
    • Awarded to Piky Herdiansyah
      Best Presentation For National Scientific Paper Competition Universitas Bangka Belitung Oct 2019
    • Awarded to Piky Herdiansyah
      1st Runner Up for National Scientific Paper Competition Universitas Negri Malang Aug 2019
    • Awarded to Piky Herdiansyah
      1st Place for National Scientific Paper Competition Universitas Muhammadiyah Sidoarjo Apr 2019
    • Awarded to Piky Herdiansyah
      Best Speaker for National Scientific Paper Competition Universitas Brawijaya Apr 2019
    • Awarded to Piky Herdiansyah
      Best Student News Website Aliansi Jurnalis Independen Palembang May 2017
    • Awarded to Piky Herdiansyah
      2nd Place of Scientific Paper Competition Universitas Budi Luhur Nov 2016
    • Awarded to Piky Herdiansyah
      3rd Place for National Short Movie Competition Universitas Katolik Widya Mandala Feb 2016
    • Awarded to Piky Herdiansyah
      3rd Winner of National Scientific Paper Competition Universitas Muhammadiyah Prof.Dr Hamka