
Omoghibo Idoni
User Support/Helpdesk Personnel

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About me
Sr. Systems/Network Engineer | Cybersecurity Analyst
Education

Delta State Polytechnic ,Otefe-Oghara
2009 - 2010Higher National Diploma Computer Science Upper CreditPrincipal areas of my study within Computer Science include artificial intelligence, computer systems and networks, security, database systems, human computer interaction, vision and graphics, numerical analysis, programming languages, software engineering, bioinformatics and theory of computing.

Nigeria Institute of Management,Ebonyi Chapter
2012 - 2012NIM-NYSC Proficiency Certificate in Management ManagementManagement proficiency training course
Experience

Pipelines and Products Marketing Company,Warri Area Office(A subsidiary of NNPC)
Jan 2008 - Dec 2010User Support/Helpdesk Personnel• Responded to tier 1 client support needs.• Provided support in person, over the phone, or via remote access.• Diagnosed issues with computer software, peripherals, and hardware.• Run software diagnostic tools and physically inspect hardware systems.• Talk to staff through basic problem-solving processes.• Provide basic computer training.• Install and upgrade hardware and software systems.

Davisi InfoTech
Aug 2012 - Dec 2014Head, I.TPerformed network operations and maintenance for clients to ensure IT infrastructure is maintained to maximize efficiency and performance.

Wellington Hotels Limited
May 2015 - Dec 2019Information Technology Officer• Provide network and system support to the facility.• Install and configure computer hardware, operating systems, and applications.• Talk staff or guests through a series of actions, either face-to-face or over the phone, to help set up systems or resolve Wi-Fi connectivity issues.• Configured and implemented IT initiatives to produce measurable business value.• Worked closely with vendors and technology partners on integrations, infrastructure, and enterprise solutions.• Analyzed financial investment in IT systems, potential return on investment, and impact on productivity. Show less

Wetland Micro Finance Bank Limited
Jan 2020 - Jun 2021Sr. ICT/Network Security Analyst• Designed and maintained secure network architectures, including DMZs and VLANs.• Conducted security audits and risk assessments to identify vulnerabilities and recommend improvements.• Implemented and managed security information and event management (SIEM) systems.• Provided technical support to IT teams for incident response and resolution.• Managed high levels of call flow and responded to both tier 2 and 3 technical support needs.• Resolved a diverse range of technical issues across multiple systems and applications for customers and end-users.• Monitored systems in operation and quickly troubleshot errors.• Configured hardware, devices, and software to set up workstations for employees.• Created user accounts and assigned permissions.• Maintained servers and systems to keep networks fully operational during peak periods.• Educated and trained users on information security policies and procedures.• Created Cybersecurity best practice communications to educate staff against known threats and potential vectors of attack.• Analyzed network traffic and system logs to detect malicious activities.• Reviewed violations of computer security procedures and developed mitigation plans.• Executed penetration testing to identify security weaknesses and develop disaster recovery plans. Show less

Wetland Microfinance Bank Limited
Jul 2021 - nowHead ICT/Network Security Engineer• Lead the design and implementation of network security measures, including firewalls, intrusion detection/prevention systems, and VPNs.• Conduct regular security assessments and vulnerability scans to identify and mitigate potential risks.• Collaborate with cross-functional teams to develop and enforce security policies and procedures.• Respond promptly to security incidents, conduct thorough investigations, and implement corrective actions.• Manage and monitor security infrastructure, ensuring 24/7 availability and quick response to any anomalies.• Monitored network hardware operations to evaluate proper configuration.• Provided the group and bank staff with security software and network configuration support.• Design and evaluate WAN and LAN connectivity technologies.• Installation of route-based IP network solutions.• Perform network security design and integration duties.• Created VPN infrastructure and allowed for secure remote connections.• Worked with teams to develop company-wide information assurance, security standards, and procedures.• Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.• Deploy appropriate intrusion detection system solutions for implementation at facilities.• Investigated and corrected problems with printers, copiers, and other peripheral devices.• Set up and configured wireless bridge networks to share Internet and centralized data resources.• Remotely troubleshooting to resolve connectivity and application issues Show less
Licenses & Certifications
- View certificate

Connect and Protect: Networks and Network Security
GoogleMar 2024 - View certificate

Play It Safe: Manage Security Risks
GoogleFeb 2024 
CCNP enterprise (ENARSI)
Cisco- View certificate

Windows Server 2016 Administration
UdemyApr 2021 - View certificate

Cisco Certified Networking Associate Routing and Switching
CiscoAug 2019
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