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Ashish Koparde

Ashish Koparde

Technical Support Manager

Followers of Ashish Koparde165 followers
location of Ashish KopardePune, Maharashtra, India

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  • Timeline

  • Skills

    Project management
    Technical support
    Team management
    Process improvement
    Vendor management
    Crm
    Six sigma
    Virtualization
    Cloud
    Datacenter management
    Sdlc
    Linux system administration
    Windows server administration
    Program management
    Change management
    Cloud computing

  • About me

    A competent professional with extensive experience of 12+ years in handling Technical Support, Quality Assurance and Operations. Proven success in leading end-to-end service delivery management and ensuring effective management of various resources as per client requirement. A strategic planner with extensive experience in managing the entire gamut of operations and proven track record of leading people and developing and implementing situation specific strategies. Good communicator with the ability to relate to people across all hierarchical levels in the organisation.

  • Education

    • JDC Bytco Institue of Management

      2004 - 2006
      Master in Business Management Human Resource

    • Vishawakarma Institute of Technology

      1999 - 2003
      BE Computer

  • Experience

    • Aress Software

      Sept 2003 - Oct 2014
      Technical Support Manager

      Manage support operations to Datacenter, Hosting, Software and Products.

    • Emerson

      Nov 2014 - now
      Project Manager

      Manage Project Management Office applications.

  • Licenses & Certifications

    • ITIL Foundation

    • ITIL Service Operations

    • Six Sigma Green Belt

    • SAFe Agilist Certification

      Https://scaledagile.com/
      Apr 2023
      View certificate certificate

    • Project Management Professional (PMP)®

      Project Management Institute
      Jul 2023
      View certificate certificate

    • Analyzing and Visualizing Data with Microsoft Power BI

      Microsoft
      May 2021

    • Scrum Master Certified (SMC)

      Scrum.org
      Feb 2023

  • Honors & Awards

    • Awarded to Ashish Koparde
      Innovation Award Emerson Jan 2021 Automation
    • Awarded to Ashish Koparde
      Best Employee Aress Software Jan 2014 Best Employee 2011 to 2014