Experience

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  Cognizant

  Apr 2017 - Apr 2019

  Software support analyst

  Position: Application Maintenance & Support - Programmer • Team Lead of supported PeopleSoft & SQR based application • Developed code enhancements to eliminate failures for a program that previously failed 5-6 times a month - Saving ~120 hours of IT and business work a year • Work on Program Code Enhancements & Bug fixes • Root Cause Analysis, Remediation, Work & Documentation • Develop Application Job Information & Procedure Documents • Level 2 Daily Batch Trails Support • Work on business submitted tickets related to IT, Accounting & Finance • Work with multiple upstream and downstream systems to resolve issues • Analyze potential business impacts from program failures Show less

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  Safran

  May 2021 - now

  Engineering technician

  Aircraft Generators & Rotating Machines:Assist with all aspects of the production floor requirements, including assembly and test of products. Provides Operator training, technical support and solutions to help resolve production problems related to design intent, manufacturing processes, tooling and equipment.• Build, test, and inspect products as intended to engineering specifications and standards, drawings, processes and procedures for conformance to ensure product quality.• Works with Quality to inspect parts/materials using appropriate inspection devices, drawings, and methodology.•Evaluate test analysis from production failures, and customer returns for rework and disposition of customer returns.•Assist in development of production and testing procedures.•Assist supervisors in resolving production and testing problems. Maintains various production and test equipment.•Propose recommendations for changes to drawings, manufacturing processes, equipment and tooling to improve production efficiency and reduce maintenance and manufacturing costs. Show less