Experience

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  Cellular one

  Jan 1995 - Jan 2001

  Major account representative

  Met with wireless clients on a regular basis to uncover revenue opportunities and ensure client satisfactionResponsible for performing rate analyses and preseting recommendations to clientsWrote and implemented Major Account reference guide for sales teamTrained new team members on products and services as well as company policy and procedure

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  Cingular wireless

  Jan 2001 - Jan 2003

  Business sales representative

  Dedicated account manager for company's top 50 corporate clients in Rochester areaResponsible for selling wireless equipment and service to new clients and upselling to assigned base of accountsExceeded monthly business sales quotas consistentlyHosted on-site expos to increase sales and market penetration

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  Earthlink business

  Oct 2004 - Dec 2014

  Account manager

  Build and maintain strong and meaningful business relationships within an assigned account baseRenew and maintain all customers on term agreementsProactively identify client's IT and telecomm requirements and present appropriate solutionsPromote new products and services into account base to maximize revenue opportunity and growthCreate loyalty within assigned accounts by providing high level of responsiveness and personalized account managementLead a partnership with internal teams to enhance client's overall experience and proactively managing, up-selling and servicing accountsPrimary point of contact for all client requests and act as a liaison internally on the client's behalfFinished 2012 at 268% to sales quota Show less

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  Connectel inc.

  Jan 2015 - now

  • Account Manager

    May 2020 - now

  • Project Manager

    Jan 2015 - Apr 2020