Janet Gonzales

Experience

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  Integrasol NGO

  Jan 2014 - Mar 2014

  Smarketing Intern

  ☑Focus in organizational skills by formulating innovative strategies and solutions, resulting in a 5% boost in the financial contribution of Brazilian entities to the NGO's wide-ranging social programs.

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  BBVA en Perú

  Feb 2015 - Sept 2016

  ☑Adeptness in customer experience and process optimization through the creation of innovative strategies for cash management across branches, leading to a 20% reduction in third-party costs and a 30% improvement in operational efficiency. ☑Commitment to customer experience and data management by ensuring a 0% error rate in data pertaining to organizational structures throughout more than 10 business units.

  • Cash Flow Management Intern

    Dec 2015 - Sept 2016

  • Structure and Organization Intern

    Feb 2015 - Nov 2015
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  Pontificia Universidad Católica del Perú

  Aug 2017 - May 2018

  Project Administrative Assistant

  ☑Management of project deliverables, project requirements, budgets, administrative efficiency, crisis scenarios, and communication with project members to ensure the successful and streamlined execution of research projects.

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  BBVA en Perú

  May 2018 - May 2021

  HR Product Owner

  ☑Represent the customer and stakeholders, define product features, and prioritize the development team's work to ensure the delivery of a valuable product.🏆 Achievements:✅Understood, documented, and prioritized business requirements in collaboration with various HR teams, ensuring 10+ technical or non-technical solutions are aligned with the business objectives.✅ Facilitated process mapping workshops with the collaboration of HR Technology teams, HR CoEs, and 9+ other stakeholders (departments) and provided insights into HR metrics to understand the current state and define future outcomes.✅ Identified opportunities for process optimization within HR functions from 7+ HR teams, leading to increased efficiency and effectiveness in the delivery of services to 6000+ employees.✅Ensured periodic reviews of product roadmaps to communicate updates, and changes to relevant stakeholders, fostering a cohesive understanding of the strategic direction of the final product.✅Managed feedback loops with HR Technology, vendors, and user/clients, to ensure the functionality of technical solution before production release, achieving 20% reduction in post-release issues.✅Facilitated workshops with the HR and IT Teams by applying the Agile best practices to ensure the integration of technology solutions with HR processes and goals.☑Guide and support the Agile team in implementing the Agile Methodology, fostering collaboration, and helping to remove impediments that impact the progress.🏆 Achievements:✅ Supported 30+ project teams across three departments including Human Resources by promoting the best practices of Agile Methodology.✅Guided HR teams in adapting to new processes, systems, and organizational changes through workshops leading to a 30% increase in end-user satisfaction.✅Eliminated project blockers, and establishing effective methods for problem escalation, resulting in a 30% improvement in on-time sprint project delivery and a boost team morale. Show less

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  Conestoga Students Inc.

  Jun 2021 - May 2022

  Student Representative

  ☑Managed onboarding process and customer experience by offering clear guidance on student benefits and onboarding programs, resulting in a 10% increase in student trust in the school processes.

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  Canada Life

  Dec 2022 - Aug 2023

  HR Global Compensation Associate

  ☑ Provided support at the administration of Equity-based and Executive Compensation programs, as well as Global Mobility programs and processes. 🏆 Achievements:✅ Streamlined personalized support to 75+ executives, ensuring prompt resolution of inquiries related to their compensation and equity-based programs.✅ Managed and analyzed over 30+ compensation reports, benchmark assessment and other ad hoc reports required from our internal and external partners, contributing to a successful and timely year-end compensation review.✅ Improved pre-established Standard Operating Procedures to streamline compensation year-end deliverables and collaborated in defining new SOPs to support employee relocation management. Show less

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  WILL Employment Solutions

  Nov 2023 - now

  ☑ Developed and executed personalized career development strategies, refining clients' Self-Marketing Packages (SMPs).☑ Conducted 1-1 meetings with immigrant and newcomer job seekers both in-person and virtually.☑ Managed and updated confidential data on all client interactions in tracker as required including flagging issues or important client updates for other staff members to be aware of.☑ Provided and facilitated priority response support for job seekers who need assistance to prepare for employment opportunity applications.☑ Monitored client progress through touch base meetings in order to identify barriers. ☑ Trained clients and colleagues on best practices in e-networking and job searching through social media. Show less

  • Employment Counsellor

    Apr 2024 - now

  • Employment Advisor

    Nov 2023 - Mar 2024