
Jeferson Reis Miranda
Atendimento ao cliente

Connect with Jeferson Reis Miranda to Send Message
Connect
Connect with Jeferson Reis Miranda to Send Message
ConnectTimeline
About me
Customer Experience (CX) | Suporte ao usuário Canais Críticos Anatel | Vendas
Education

Alura Cursos Online
2020 -Graphic Design
Alura Cursos Online
2020 -General Sales, Merchandising and Related Marketing Operations
Faculdade Pitagoras
2014 - 2015Graduação Architecture curso incompleto
Alura Cursos Online
2020 -Digital Communication and Media/Multimedia
Experience

McDonald's
Sept 2008 - Sept 2009Atendimento ao cliente
TIM Brasil
Aug 2012 - Oct 2013Vendedor
Pontofrio.com
Oct 2012 - Feb 2013Assistente de vendas
USIMINAS MECÂNICA
Oct 2013 - Jul 2014Assistente técnico
Lush
Sept 2014 - Jan 2015Vendedor
Brasil Center Comunicações
Sept 2016 - nowAtendimento ao cliente
Licenses & Certifications
- View certificate

Como Estabelecer Padrões de Qualidade no Atendimento ao Cliente
LinkedInOct 2020 - View certificate

Atendimento ao Cliente: Técnicas de Resolução de Problemas e Conflitos
LinkedInOct 2020 - View certificate

Como Lidar com Clientes Insatisfeitos
LinkedInOct 2020 - View certificate

O Processo Criativo em Cinco Etapas
LinkedInOct 2020 - View certificate

Liderança no Atendimento ao Cliente
LinkedInNov 2020
Recommendations

James villarreal
A proven track record to propel corporate performance and profitabilityHouston, Texas, United States
Antoine le saint
Directeur Grand Ouest chez Euodia FinanceRennes, Brittany, France
Koree mires
Senior Director, CX Engineering - TAC Innovation, Automation & DisruptionAllen, Texas, United States
Ana vidaković
Junior Talent Acquisition Specialist Intern at Yettel.Srbija │ I/O psychologistNovi Sad, Vojvodina, Serbia
Zaheer ahmed
Senior Manager Business Operations @ CPCG | Human ManagementKarāchi, Sindh, Pakistan
Alberto lagos
SPRINCOMAT Sprinkler System ProtectionFayetteville, North Carolina, United States
Larry wortham
Claims Adjustment: Customer Service | Account Management | Negotiation | Business DevelopmentDallas-Fort Worth Metroplex
Danang fathurrohman
Full Stack Developer | Available for Remote Work | Freelance ProjectJawa Barat, Indonesia
Srushti shrivastava
Risk Management - NaBFID| Ex-Axis Bank | FRM Level 1| NIBM PuneIndore, Madhya Pradesh, India
Monica martinez
Front Office Assistant ManagerBronx, New York, United States
Blake edwards
Senior Manager Revenue Operations & Enablement | GTM, Enablement, Operations, Analytics, CoachingDallas-Fort Worth Metroplex
Carson broz
Investment Professional at K1 Investment ManagementLos Angeles, California, United States
Rafaela fonseca
Co-Founder and Treasurer of the Board @ Antihouse - Associação Artística l Studio Manager & Assistan...Porto, Porto, Portugal
A.r sripathy ramakrishna
Pharmacy Manager at Rainbow Children's Hospital BangaloreCayman Islands
Max oldham
NA Fabric & Home Care Media Design Analytics & Insights Manager at P&GCincinnati, Ohio, United States
Abdallah mohsen
Flutter Developerالغربية مصر
Edgar adrian cabriada marquez
HR Sr lead / HRBP Sr at CitibanamexMexico City Metropolitan Area
Louis albenga, iaccp®
Chief Compliance Officer at Capital Wealth Planning, LLCNaples, Florida, United States
Damiana mueni
Virtual Assistant | Remote Worker | US Time Zone Specialist | Administrative Support | Time Keeper |...Nairobi County, Kenya
David evans
Monmouth Town CouncillorCity Of Bristol, England, United Kingdom
...