Deep Enrich
Jeferson Reis Miranda
Atendimento ao cliente
262 followers
Vila Velha, Espírito Santo, Brazil
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About me
Customer Experience (CX) | Suporte ao usuário Canais Críticos Anatel | Vendas
Education
Alura Cursos Online
2020 -Graphic DesignAlura Cursos Online
2020 -General Sales, Merchandising and Related Marketing Operations
Faculdade Pitagoras
2014 - 2015Graduação Architecture curso incompletoAlura Cursos Online
2020 -Digital Communication and Media/Multimedia
Experience
McDonald's
Sept 2008 - Sept 2009Atendimento ao cliente
TIM Brasil
Aug 2012 - Oct 2013Vendedor
Pontofrio.com
Oct 2012 - Feb 2013Assistente de vendas
USIMINAS MECÂNICA
Oct 2013 - Jul 2014Assistente técnico
Lush
Sept 2014 - Jan 2015Vendedor
Brasil Center Comunicações
Sept 2016 - nowAtendimento ao cliente
Licenses & Certifications
- View certificate
Como Estabelecer Padrões de Qualidade no Atendimento ao Cliente
LinkedInOct 2020
- View certificate
Atendimento ao Cliente: Técnicas de Resolução de Problemas e Conflitos
LinkedInOct 2020 - View certificate
Como Lidar com Clientes Insatisfeitos
LinkedInOct 2020 - View certificate
O Processo Criativo em Cinco Etapas
LinkedInOct 2020 - View certificate
Liderança no Atendimento ao Cliente
LinkedInNov 2020
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