
Larry Wortham
National Account Manager

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About me
Claims Adjustment: Customer Service | Account Management | Negotiation | Business Development
Education

University of North Texas
-Bachelor’s Degree
Collin College
-Insurance Professional Certificate Series
University of North Texas
-Master’s Degree Public AdministrationActivities and Societies: Employed full time and attended class at night for majority of degree completion.
Experience

Telecommunications Industry - WorldCom, Citizens, VarTec and GTE
Jan 1991 - Jan 2002National Account ManagerWorldCom National Account Manager 2002* Sold networking and internet services to emerging markets customers. Drove entire account acquisition process from initial customer contact through service implementation.Citizens Communications (now known as Frontier) National Account Manager 1998 - 2001* Managed access and billing and collection accounts with annual revenue of over $15M.* Negotiated financial settlements with key customers for over $500k.VarTec Telecom Manager - LEC Services 1996 - 1998* Served as a liaison between VarTec and Local Exchange Carriers for billing & collections and access.* Acted as an account manager for high profile customers including American Farm Bureau and Mary Kay. GTE Telephone OperationsAnalyst - Carrier Markets - 1991 - 1995* Brought in as a contractor and later moved to permanent employment as a liaison between GTE and Carrier Markets customers (AT&T, MCI, Sprint). Show less

Business Development
Jan 2003 - Jan 2004PlannerI created a detailed and comprehensive business plan for a recreational facility to be used primarily for indoor soccer. My plan called for a build-out of an existing building in the Sherman area. I couldn't find a suitable building though and after a period of time decided to move on.Additionally, I wrote a cross cultural marketing plan for revenue through promotions and events.

Medical Doctor Associates
Jan 2005 - Jan 2006Account Management* Sales and account manager for 12 state territory.* Negotiated client and physician contracts and administered payroll and billing.

City of Sherman
Jan 2007 - Jan 2008Director of Parks and Community ServicesThe City of Sherman is a municipality located in North Texas with a population of 39k.* Planned and managed various capital improvement projects totaling over $4M.* Negotiated a contract to privatize a portion of grounds maintenance for a savings of $52k.

Customer Focused Problem Solver
Jan 2008 - nowTotal Personal BusinessWortham Farms - Assist in the operation of a cattle ranch (BQA Certified) including administration of property and liability insurance (2008-present).Larry's Landscapes - Landscape contractor (2011-2016).Primary Care Provider - Acted as the primary care provider for chronically ill mother. Provided comprehensive medical and personal care and also acted as her advocate. Administered medical insurance claims (2008-2013).

Searching for Insurance Claims Adjuster Opportunity
Jan 2018 - nowInsurance Claims AdjusterPursuing a new career in the insurance industry. Specifically, interested in claims adjuster position to help companies serve their customers by resolving claims. I excel as a company representative and have experience in account management and sales. I am a customer focused professional who listens.
Licenses & Certifications

Starting a Business
Southern Methodist University - Caruth Institute of Owner-Managed Business
Telecommunications Technology
Richland College
Adjuster - All Lines
Texas Department of InsuranceJun 2017
Insurance Professional Certificate Series
Collin College
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