
Cullen Chambers
Assistant Store Manager

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About me
Mortgage Loan Officer at Peak Residential Lending
Education

California State University - Bakersfield
2002 - 2004Bachelor of Science (BS) Biology, General
Arizona State University
-
Experience

Abercrombie & Fitch
Oct 2005 - May 2006Assistant Store ManagerManaged the sales staffCreated schedulesReconciled the daily salesSet floor designs

TARGET REGIONAL DISTRIBUTION CENTER
May 2006 - Dec 2010Operational Group LeaderOperational Group Leader, Inbound/Warehousing• Ensured freight was received within the appropriate time frame to service more than 60 stores with critical merchandise.• Improved department and building pyramid ranking from 18th to 5th (out of 24).• Served as Capacity Captain for annual building inventory and was ultimately responsible for improving building efficiency by condensing/expanding merchandise locations. Resulted in 98% location accuracy rate during inventory.• Delivered and solicited both lateral and upward feedback to help improve my overall performance and that of my team and business.• Led peers through safety incident review training and root cause determination investigations to reduce overall OSHA Reported Incidents. Show less

TARGET FOOD AUTOMATED DISTRIBUTION CENTER
Dec 2010 - May 2013Group LeaderOperational Group Leader, Inbound• Responsible for providing service to over 250 stores with daily volume of over 125,000 cartons.• Managed 35+ employees with responsibilities including conducting meetings, team member hiring, reviews, and disciplinary action, including terminations.• Led department of executives through an automation optimization project defining flexing roles for hourly team members ultimately improving induction rates.• Increased department carton-per-hour performance 7% by identifying barriers, rework that drove unneeded staffing.• Successfully created and facilitated contingency plans for automation downtime to ensure that employees remained productive and maximum throughput continued.• Mentored new executives for leadership and operational development in multiple Food Distribution Centers. Created and led a training plan for executives while helping to open a new facility.• Regularly facilitated opinion surveys, clarification and team meetings.Production Controller/Backup, Operations• Lead building in combined efforts to operate as one TEAM to process +40B cartons annually at the lowest possible cost• Focused efforts centered around building business plans, staffing and planning• Provided leaders information to make decisions; provided follow up conversations to discuss outcomes and celebrate success, learn from mistakes.• Mentor focused on developing young leaders with ambition to elevate their scope, worked with problematic leaders and partnered with Senior Leadership to minimize negative cultural and business results. Show less

The Home Depot
Jun 2013 - Mar 2016Area SupervisorAREA SUPERVISOR, INBOUND (10/14 – 3/16) • Responsible for overseeing the unloading of trailers, running four automated receiving / labeling lines, and maintaining a planned flow rate of cartons over the sorter• Manage team of 35 associates with responsibilities including performance management, associate hiring, reviews, and disciplinary action including termination. • Responsible for implementation of Lean process initiatives reducing gate-to-load metrics• Mentoring high potential employees resulting with most recent internal promotion AREA SUPERVISOR, OUTBOUND (6/13 – 10/14)• Responsible for providing service to over 75 stores with daily volume of over 30,000 cartons.• Managed 35+ associates in both the pallet build and loading function whose performance directly influenced Units per Hour (UPH) and Accuracy metrics• Drove 19.57% increase in UPH exceeding budgeted goal from 2014 to 2015• Accuracy percentage increased from prior year by 0.16% finishing the year at 99.66% accuracy• Earned accuracy performance based monetary bonus every quarter for all associates in 2014• On-boarded three leaders including an operations manager and two supervisors• Leader-of-The-Month award August 2014 Show less

PetSmart
Apr 2016 - Jan 2020Operations Manager• Responsible for overseeing entire 3rd shift operation including three-department production, safety, and service goals.• Managed a team of 85+ hourly associates and 5 salaried Leaders with responsibilities including performance management, associate hiring, reviews, and disciplinary action including termination• Created daily/weekly reports to present to senior leadership.• Managed resources to reach building and network goals• Conducted and resolved safety incident investigations• Facilitated monthly meetings with overseen salaried leaders to develop and mentor their leadership growth• Presented at monthly all associate meetings attended by all staff Show less

Citywide Home Loans
Jan 2020 - Jul 2021Mortgage Loan Officer
USA Mortgage
Jul 2021 - Dec 2021Mortgage Loan Officer
Hometown Lenders, Inc.
Dec 2021 - Mar 2023Mortgage Loan Originator
Peak Residential Lending
Mar 2023 - nowMortgage Loan Officer• Accomplished loan officer, well-versed with loan standards and laws• Possesses excellent customer service skills• Created and evaluated new home loans and refinance loans• Reviewed client income in order to determine purchase ability and monthly affordability• Counselled clients on their individual monthly budgets and paths to credit improvement• Forged partnerships with local realtors and title professionals to generate leads• Created and implemented marketing campaigns for my business• Transitioned business markets from the Phoenix to Bakersfield Show less
Licenses & Certifications

Lean Six Sigma
Volunteer Experience
Member
Issued by Men's Art Council on Aug 2016
Associated with Cullen Chambers
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