Kevin Smith, MBA

Kevin Smith, MBA

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  • Timeline

  • About me

    IT Project Manager at Hackensack Meridian Health (Retired)

  • Education

    • Other Training

      1984 - 1986
      Process Quality

      Special training includes Malcolm Baldrige National Quality Award Examiner and Lloyd's Registrar ISO 9000/14001 TickIT Auditor; Lead Auditor in R&D to maintain support of company’s ISO 9001/9000-3/14001 registration. PMP Certification in progress.

    • Saint Peter's University

      1994 - 1996
      MBA Management Information Systems

      Activities and Societies: Charter member of Bell Laboratories Upward Communication Group, reporting directly to Bell Labs President on issues such as performance review process, the corporate quality initiative, and family care issues. GPA 4.0 / 4.0

    • Monmouth University

      1979 - 1987
      BS Computer Science

      Activities and Societies: Founder, Chairperson of the Bell Labs R&D Action Research Group, designed to monitor and act on concerns related to the quality of employee work life. Developed positive changes in areas such as performance appraisal, family care options, the promotion process, and organizational communication. GPA 3.5 / 4.0

  • Experience

    • Avaya

      Jan 1993 - Jan 2007

      Managed large, cross functional, multi-disciplined, globally dispersed teams for on-time delivery of new software, new hardware architecture, and vendor application software, satisfying voice and data needs of small to medium enterprise customers. Managed development of multiple web applications for system management of core communications products. Managed three major releases of Lucent Technologies / Avaya Small Business telecommunications platform. Achieved world-class time-to-market delivery of product against industry benchmarks. Show less Leader of inter-disciplinary, cross-location team in creation, implementation of a common development process in R&D, which led to (and still supports) ISO 9001 registration. Led cross-functional effort to improve common development platform, further increasing project development speed, product quality by aligning it with Software Engineering Institute (SEI) Capability Maturity Model. Created division-wide software perspective, benchmarking current competency levels in fault density, development intervals, cost, potential defects, defect removal. Developed inter-organizational process map, including supplemental key document templates, used to communicate roles and deliverables in a business population of 20,000; led the communication, deployment, and refinement process. Designed procedures for performing retrospective analyses on product realization processes. Led product teams to determine process strengths and improvement opportunities. Show less

      • R&D Project Manager

        Jan 1997 - Jan 2007
      • Systems Engineer

        Jan 1997 - Jan 2000
      • Business Process Designer

        Jan 1993 - Jan 1998
    • UReach Technologies

      Feb 2008 - Jan 2010
      Project Manager

      Managed globally dispersed teams for on-time delivery of converged communication software which provides media, calling, and messaging value-added services for mobile and fixed-line operators. Responsible for planning, scheduling, tracking, conducting status meetings, risk management.

    • Accenture

      Apr 2011 - Sept 2012
      Project Management Consultant

      Adapted and deployed new corporate product realization process (One AT&T) to large cross-functional team while managing multi-million dollar cost-saving effort for global client. Responsible for planning, scheduling, budget, tracking, conducting status meetings, risk management, decision gate approval, upward communication.

    • Fujitsu

      Mar 2013 - Dec 2014
      Project Management Consultant

      Lead Project Manager for two major IT releases (budget $10M). Responsible for planning, scheduling, budget, overall tracking, conducting status meetings, risk management, decision gate approval, upward communication. Coordinating the efforts of multiple teams (Client/Business, System Architecture/Design, Software Development, System Test, Software Quality Assurance, Technical Documentation, Customer/Field Support, OPS Mgmt). Conducting weekly project status meetings with representatives from all functional teams for monitoring project progress (planned vs. actual) to ensure project remained on schedule; providing status reports to senior managers. Providing scheduling guidance to functional team leaders for identifying; resource requirements, deliverable dependencies, etc., in preparation for development of project schedule. Providing direction and setting priorities to deliver plans, budget, project deliverables. Managing resolution of day-to-day project team issues. Show less

    • Cartesian Consulting

      May 2015 - Jan 2017
      Technical Project Manager

      Lead Project Manager for seven major IT releases (budget $5.2M). Deployed within 7 days of project schedule commitment. Overcame major project schedule jeopardy resulting from substantial client-requested scope increase.

    • Hackensack Meridian Health

      May 2017 - now

      Responsible for planning, scheduling, budget, overall tracking, conducting status meetings, risk management, decision gate approval, upward communication on multiple complex simultaneous projects.

      • Retired

        Nov 2021 - now
      • IT Project Manager

        May 2017 - Nov 2021
  • Licenses & Certifications