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Emma Stott

Emma Stott

Office Assistant

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location of Emma StottGreater Preston Area

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  • Timeline

  • About me

    Customer Services Manager

  • Education

    • King George V College

      2005 - 2006
      AS Level Englise and Media Studies

      I obtained an AS level in Media Studies and English Literature and Language

    • Meols Cop High School

      2000 - 2005
      8 GCSE's

      English - B,BScience C,CMaths BICT - PassPE - CHistory - CBusiness Studies - C

    • Meols Cop High School

      2000 - 2005

      Activities and Societies: Dance School plays 8 GCSE's C and above

  • Experience

    • Harrison Latham & Company

      Jan 2008 - Jan 2009
      Office Assistant

    • Mellors Catering Services

      Jan 2009 - Mar 2010
      Accounts Assistant

    • AdaptiveComms

      Jul 2010 - Mar 2015
      Internal Account Manager

      I work in the customer service department looking after the general needs of our customers ensuring that everything is working for them as it should be and dealing with any queries.I also take a proactive approach in to looking at how we can reduce any charges and how we can improve procedures we follow.I work mainly on the mobile side, processing new connections and renewals and helping customers choose the right phone and helping get them set up.

    • Sharples n Grant

      Mar 2015 - Nov 2015
      Key Accounts Administrator

      Working within a pet accessory supplier company I mainly provided administrative support for two key account managers. Creating quotes, order timelines and maintaining customer listings and stock availability, advising customers accordingly. I processed orders from several key accounts making sure the correct people were informed and the customer was made aware of any items out of stock or de-listed. I also maintained sales and turnover reports increasing my knowledge of Microsoft Excel. Show less

    • Acorn Insurance and Financial Services Limited

      Jan 2016 - now

      • Customer Service Manager

        Jan 2020 - now

      • administrator

        Jan 2016 - Jan 2020

  • Licenses & Certifications

    • Level 2 Customer Service GNVQ

      City & Guilds
      Oct 2011